Posted On: Aug 1, 2022
AWS Support launches a new AWS Support Center console URL https://support.console.aws.amazon.com/. Using this new URL ensures you can always contact AWS Support via the AWS Support Center Console, which is built using the latest architecture standards for high availability and region redundancy.
Customers on the AWS Commercial partition will be directed to this new URL when accessing AWS Support Center Console. In the unlikely event that you have specific firewall rules to access AWS Support, these rules must be updated to allow the new domain: “support.console.aws.amazon.com”.
For more information, see the AWS Support User Guide documentation.