Innovation Ambassadors Podcast
On each episode of this behind-the-scenes series, dive into the "craft of the possible". Enjoy interviews showcasing the most compelling customer engagements. Host Sara Armstrong takes listeners on the journey of innovation in technology solutions.

Your Hosts

Head, AWS Innovation and Transformation Programs
Sara Armstrong
Head, AWS Innovation and Transformation Programs
Sara is passionate about freeing Customers from undifferentiated heavy lifting and helping them envision the "Art of the Possible" through technology solutions.

Sharing the Mic
Featuring guest co-hosts from AWS teams around the world. Hear from Solutions Architects, Engineers, and Engagement Leaders about their innovative engagements with a diverse array of customers spanning commercial, non-profit, education, and government sectors.
Newest Episodes
Total results: 55
- Date (Newest)
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Interview
#55: AWS Innovation with the UK Government Digital Service
Host: Sara Armstrong, Guests: Matt Lyon, Deputy Director of Data Science, Analysis and Economics at the Government Digital Service, and Val Cohen, Senior Prototyping Engineer at AWSIn this episode, we showcase a collaboration between our AWS prototyping team and the UK Government Digital Service to develop an innovative GenAI-powered chatbot.
Host Sara welcomes Matt Lyon, Deputy Director of Data Science, Analysis and Economics at the Government Digital Service, and Val Cohen, Senior Prototyping Engineer at AWS. Together, they discuss their approach to rapid prototyping with cross-functional teams, highlighting the implementation of technologies like retrieval-augmented generation (RAG).
Join us to learn about fostering a culture of innovation through experimentation, addressing challenges such as poor data quality, and exploring the UK government's mission to drive digital transformation across agencies using cutting-edge technology.
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Interview
#54: AWS Innovation with Bridgestone Mobility Solutions
Host: Sara Armstrong, Guests: Fatima Howes (Vice President, Product Management and Design, Bridgestone Mobility Solutions) and Ceileidh Siegel (Head of Americas Innovation Delivery, AWS)On this episode of Innovation Ambassadors, discover how Bridgestone is transforming fleet management by fusing their manufacturing heritage with cloud-powered innovation.
Host Sara is joined by Fatima Howes (Vice President, Product Management and Design, Bridgestone Mobility Solutions) and Ceileidh Siegel (Head of Americas Innovation Delivery, AWS). Together, they share their collaborative journey of bringing intelligence to fleet operations, while tackling both technical and cultural challenges of digital transformation.
Hear practical strategies for driving change in traditional organizations while maintaining focus on customer value and societal impact.
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Interview
#53: AWS Innovation with HERE Technologies
Host: Sara Armstrong, Guests: Here Technologies' Senior Product Managers Kristin Thompson and Julian Gonsior and AWS's Shane Madigan and Patrick O'ConnorExplore the innovative work of Here Technologies, a world leader in location-based platforms. Learn about their collaboration with the AWS Prototyping team, where they've developed a next-generation search platform that seamlessly converts natural language query (NLQ) into advanced automotive driving simulations and scenes.
Host Sara is joined by Here Technologies' Senior Product Managers Kristin Thompson and Julian Gonsior and AWS's Shane Madigan and Patrick O'Connor to share insights on building a scalable data pipeline, implementing search capabilities, and leveraging generative AI to streamline simulation testing. Explore how this solution helps automotive manufacturers accelerate the development and validation of advanced driver assistance systems (ADAS) by enabling efficient virtual testing of real-world scenarios. -
Interview
#52: AWS Innovation with FlexGen
Host: Sara Armstrong, Guests: FlexGen's CTO Hugh Scott and AWS Senior Prototyping Architect Allison PryorOn this episode, we go behind the scenes with FlexGen, an innovator in large-scale battery energy storage systems. Hear about their collaboration with the AWS Prototyping team to develop a conversational AI assistant to streamline knowledge workflows and empower frontline technicians. FlexGen's CTO Hugh Scott and AWS Senior Prototyping Architect Allison Pryor share insights on embracing an iterative development approach, maintaining human decision authority, and building continuous learning capabilities. They also explore the broader potential to extend this generative AI approach across FlexGen's business processes.
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Interview
#51: AWS Innovation with Perfect Corp.
Host: Sara Armstrong, Guests: Perfect Corp's co-founder Wayne Liu; Danny Wang (Territory Business Development Manager), and Roger Huang (Solutions Architect)On this episode of Innovation Ambassadors, we showcase the journey of Perfect Corp, a leader in AI and AR virtual try-on solutions for the fashion and beauty industries. Joining our host Sara are Perfect Corp's co-founder Wayne Liu, and AWS experts Danny Wang and Roger Huang. Discover how Perfect Corp architected a massively scalable, secure global platform on AWS to handle billions of daily try-on events.
Explore the innovative AWS services and architecture powering Perfect Corp's AI/AR capabilitiesand hear about their use of generative AI in medical applications like AI-driven skin analysis and surgical visualization tools. -
Interview
#50: AWS Innovation with Epsilon Digital Marketing
Host: Sara Armstrong, Guests: John Conley (Sr. VP of Data Engineering), Andy McNalis (Lead of Marketplace and Taxonomy Teams), and Patrick O'Connor (AWS Prototyping Engineer)On this episode of Innovation Ambassadors, we're showcasing the journey of Epsilon Digital Marketing - a global leader in outcome-based marketing, helping the world's top brands personalize experiences for millions of people.
John Conley (Sr. VP of Data Engineering), Andy McNalis (Lead of Marketplace and Taxonomy Teams), and Patrick O'Connor (AWS Prototyping Engineer) join Sara to discuss modernizing Epsilon's taxonomy solutions and digital marketing platform with generative AI and a secure serverless architecture.
Get a behind-the-scenes look at developing a distributed system to rapidly categorize massive product datasets across clients with services like Amazon EMR, and Amazon Bedrock. Hear their iterative process enhancing the AI models, improving throughput, upskilling on modern architectures, and fusing marketing domain expertise with AWS's technical capabilities - all while delivering highly personalized ad experiences at epic scale with privacy-by-design.
Interested in joining AWS? The AWS Protoyping team is currently hiring for the following roles:- Applied Scientist: https://amazon.jobs/en/jobs/2676654/sr-applied-scientist-aws-prototyping
- Sr. Prototyping Solutions Architect: https://amazon.jobs/en/jobs/2697403/sr-ai-ml-prototyping-solutions-architect-aws-specialist-prototyping-team
- Sr. Prototyping Solutions Architect: https://amazon.jobs/en/jobs/2708231/sr-prototyping-solutions-architect-aws-specialist-prototyping-team
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