AWS PartnerCast

AWS re:Invent is a great time to look forward to opportunities as a partner to expand your portfolio to customers, and refine how you do business today. More than 100 features and service announcements made during the week of re:Invent 2024, and the even more announcements in the days before and after, present an opportunity for you to do more for your customers. With this number of announcements made, which ones have the most meaning to you, as a Migration & Modernization on AWS partner? Join us to learn more about our picks for the key modernization services and feature announcements, that can most benefit your customer interactions when proposing AWS MAP 2.0 and Modernization on AWS workloads.

Migrating a contact center from on-premise to the cloud can be complicated. It requires moving many different components such as telephony, IVR, ACD, call recording, call analytics, and more. To accelerate your migration to Amazon Connect you can use Amazon Connect external voice transfer. It enables you to take an IVR first Amazon Connect migration approach. In this session, we will explore both the commercial aspects and technical requirements of this new offering. We'll guide you through an implementation process that includes: requesting service quotas, establishing the connector, addressing networking requirements, contact flow configurations, understanding available metadata, implementing the connector for Global Resiliency, and setting up monitoring through Amazon CloudWatch.

Generative AI brings exciting new innovations, but also presents challenges regarding responsible usage and compliance. This session guides a journey through a generative AI lens and shows how AWS can provide visibility to the use of Amazon Bedrock and other related services, such as Amazon S3, AWS Lambda, and Amazon VPC and follow best practices for compliance and governance. Explore AWS governance and compliance services, like AWS Organizations, AWS Audit Manager, and AWS CloudTrail, that can assist you in continuously auditing your generative AI infrastructure while ensuring responsible & secure AI usage. Learn how these services automate audit evidence collection and provide audit-ready reports to meet your compliance and audit needs.

What if generative AI could evaluate Infrastructure as Code (IaC) and create code to implement missing Well-Architected best practices? It Can! Leveraging Amazon Q Developer, this session will walk you through designing prompts for evaluating CloudFormation against the Well Architected Framework best practices. We will demo the art of the possible, including writing prompts, generating code solutions, and scaling evaluation and remediation with prompt engineering files.

This 3-part superclass series will take you through the recent announcement of Next Generation of Amazon Sagemaker Unified Data & AI platform and it's key capabilities to help build your data foundations on AWS. You will learn how the new sagemaker platform brings together a unified experience for data, AI projects with builder experience enhanced by Amazon Q Developer generative AI assistant. In this foundational course, you will learn the basic concepts, terms, use-cases and how to make use of the new features in sagemaker unified platform like Sagemaker Unified Studio, Sagemaker Lakehouse and Sagemaker catalog. You will learn how to bring existing S3 data lakes & Redshift data warehouses to the new open lakehouse and build data assets using Unified Studio and publish them as data products across your organization. This superclass series is meant to build your knowledge on AWS data foundations and targeted at data engineers, big data professionals, data scientists, data analysts and consultants.Session 1: Building Data Foundations using Amazon Sagemaker Unifed StudioSession 2: Unified open lakehouse on Amazon SageMaker Lakehouse for advanced analytics & AI applicationsSession 3: GenAI Powered Data Governance using Sagemaker Catalog

Join us for an exclusive session led by an AWS C-suite advisor and former CEO to master the art of engaging C-level executives in cloud transformation discussions. Learn how to elevate conversations from technical details to strategic business outcomes that resonate with senior decision-makers. Our expert will share proven frameworks for aligning AWS solutions with board-level priorities, crafting compelling business cases, and building trusted relationships with executives. This interactive session includes real-world examples and practical techniques for successful C-level engagement.

The SaaS Builder Toolkit (SBT) provides developers with a pre-built set of tools that decompose SaaS constructs into a series of building blocks that can be used to create multi-tenant environments. This session digs into the moving parts of this toolkit, exploring the inner working of its core components, architecture, and extensibility model. We will also look at a real-world example of SBT in action, composing a working multi-tenant application from scratch. Additionally, we will explore how SBT addresses core concepts, including building a control plane, onboarding tenants, authenticating tenants, supporting tiering, and provisioning tenant resources.

Discover the latest advancements in AI application testing with Amazon Bedrock's new evaluation capabilities. Our expert speakers will demonstrate how to interpret results, compare evaluations, and leverage these capabilities to streamline your workflow and improve AI application performance. In this session, you will learn how to leverage two groundbreaking features: 1/ RAG Evaluation for Knowledge Bases 2/ LLM-as-a-Judge Model Evaluation. 3/ How these tools can revolutionize your generative AI development process by automating assessments, optimizing configurations, and providing human-like quality evaluations at a fraction of the time and cost. Whether you're a developer, data scientist, or business leader, this session will equip you with essential knowledge to stay ahead in the rapidly evolving world of generative AI.

Discover the latest advancements in AI application testing with Amazon Bedrock's new evaluation capabilities. Our expert speakers will demonstrate how to interpret results, compare evaluations, and leverage these capabilities to streamline your workflow and improve AI application performance.In this session, you will learn how to leverage two groundbreaking features:1/ RAG Evaluation for Knowledge Bases2/ LLM-as-a-Judge Model Evaluation.3/ How these tools can revolutionize your generative AI development process by automating assessments, optimizing configurations, and providing human-like quality evaluations at a fraction of the time and cost.Whether you're a developer, data scientist, or business leader, this session will equip you with essential knowledge to stay ahead in the rapidly evolving world of generative AI.

Join our dynamic panel discussion featuring experienced AWS Account Managers and Solution Architects as they unpack the most significant re:Invent announcements and their real-world impact. Our panel will share first-hand insights on customer reactions, practical implementation strategies, and effective ways to communicate these innovations to your clients. Learn which announcements are generating the most customer interest, how to position new services in your sales conversations, and gain valuable tips for turning re:Invent innovations into customer solutions. This interactive session will provide you with actionable insights to help your customers leverage AWS's latest capabilities.

In this cutting-edge session, we explore how Amazon Bedrock Guardrails, particularly its groundbreaking Automated Reasoning checks, is revolutionizing the development and deployment of AI applications. You will learn how to integrate automated reasoning into generative AI offerings, and adopt new standards for accuracy, compliance, and transparency in AI-driven solutions.We'll delve into how Automated Reasoning checks effectively combat one of the most significant challenges in large language models (LLMs) - hallucinations. Unlike traditional approaches that rely on prediction or guesswork, these checks employ sound mathematical techniques to verify responses against expert-created Automated Reasoning Policies, providing definitive proof of accuracy.Attendees will learn:How to leverage Automated Reasoning checks to detect and prevent LLM hallucinationsTechniques for creating and implementing Automated Reasoning Policies that encapsulate domain-specific knowledgeStrategies for validating generated content against complex rule sets, such as HR policies or operational workflowsMethods to explain and provide supporting evidence for AI-generated responses, enhancing transparency and trust By the end, participants will understand how to use Amazon Bedrock Guardrails to accelerate their AI application development, reduce risks associated with AI-generated content, and bring secure, compliant AI solutions to market faster than ever before.Join us to discover how Automated Reasoning is transforming the landscape of AI application development, making it possible to deploy AI solutions with confidence in even the most accuracy-critical scenarios.

Join us for our upcoming Migration Acceleration Program (MAP) series, designed to equip you with the latest insights and strategies for accelerating cloud migration and adoption. This three-part series, spanning February, March, and April, will dive deep into crucial aspects of cloud migration and business growth.In February, we'll explore key updates to Amazon Bedrock, enhancing your ability to build and scale generative AI applications. We'll also focus on Annual Recurring Revenue (ARR) strategies and pipeline building for 2025, setting the stage for sustainable growth.March's session will offer a comprehensive deep dive into revenue realization. We'll explore techniques and best practices to help you maximize and accelerate revenue from your cloud investments.Details for our April session will be announced shortly, ensuring content remains relevant to the latest industry developments and Partner needs.Don't miss this opportunity to gain valuable insights and strategies to drive your cloud migration success. Register now to secure your spot in this exclusive series.