Sold by: Zscaler, Inc.
Deployed on AWS
The ZPA Private Service Edges are brokers that are a single-tenant instance that provide the functionality of a ZPA Public Service Edge in an organization's environment. Your organization hosts them either within your site or on a cloud service, but Zscaler manages them. On the other hand, ZPA Public Service Edges are deployed in Zscaler data centers around the world.
As with a ZPA Public Service Edge, a ZPA Private Service Edge manages the connections between Zscaler Client Connector and App Connectors. It registers with the ZPA Cloud. This allows a ZPA Private Service Edge to download the relevant policies and configurations so it can enforce all ZPA policies. It also caches path selection decisions.
ZPA Private Service Edges can be deployed in several forms. Zscaler distributes images for deployment in enterprise data centers and local private cloud environments such as VMware.
4.4
Overview
A key component of the Zscaler cloud, Service Edges are full-featured secure internet gateways that provide integrated internet security.
ZPA Private Service Edges provide the following benefits and enable you to:
Implement Zero Trust Network Access (ZTNA) for on-premises users. Securely access applications when ZPA Public Service Edges in data centers are not conveniently located between users and the applications they need to reach.
Ensure business continuity and continued access to critical apps during disaster events.
Keep application data traffic local to help meet compliance and regulatory requirements.
Service Edges can be public or private. ZPA Public Service Edges, addressed here, are deployed in Zscaler data centers around the world and can handle hundreds of thousands of concurrent users with millions of concurrent sessions. So, regardless of where your users are physically located, they can access their internal applications from any device. ZPA Public Service Edges enforce access and reauthentication policies based on your organization's corporate best practices. For any given Microtunnel (M-Tunnel), the Control Service Edge is the ZPA Public Service Edge that handles cloud-level system messages to establish the M-Tunnel. ZPA Private Service Edges are fully functional single-tenant brokers that reside within your site or other locations, like cloud services.
Both Zscaler Internet Access (ZIA) and ZPA have Service Edges. The fundamental difference between a Service Edge used for ZIA and one used for ZPA is that:
In ZIA, the Service Edge inspects the data as traffic flows through it. In ZPA, the Service Edge does not inspect the data as traffic flows through it. All Service Edges have significant fault tolerance capabilities. They are deployed in active-active mode to ensure availability and redundancy, and Zscaler monitors and maintains its Service Edges to ensure continuous availability.
User traffic is not passed to any other component within the Zscaler infrastructure, and Service Edges never store any data to disk. Packet data is held in memory for inspection, and is either forwarded or dropped based on policy. Log data generated for every transaction is compressed, tokenized, and exported over secure TLS connections to log routers.
For ZPA Public Service Edges, the log routers direct the information to the Log Streaming Service (LSS), hosted in the appropriate geographical region for each organization.
Highlights
- The ZPA Central Authority (CA) can be thought of as the "brain and nervous system" of the ZPA cloud. It monitors the cloud and provides a central location for software and database updates, as well as policy and configuration settings.
- The ZPA Admin Portal is the central point of control for the entire system. This interface enables organizations to configure system elements, including applications, servers, and policies, and provides analytics dashboards for visibility into the system as a whole.
- All Service Edges have significant fault tolerance capabilities. They are deployed in active-active mode to ensure availability and redundancy, and Zscaler monitors and maintains its Service Edges to ensure continuous availability.
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64-bit (x86) Amazon Machine Image (AMI)
Latest version
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Rhel 9
Deployed on AWS
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Please utilize this link to access Release Notes: https://help.zscaler.com/zpa/zpa-private-service-edge-release-summary-2024
Additional details
Usage instructions
In order to acquire a license key for this product, please contact us via our web form here: https://www.zscaler.com/company/contact .
Once complete, you may access the User Interface of the Zscaler Cloud Portal by accessing this link here: https://admin.zscaler.net/ . If not completed prior, you will be promoted to create an Admin account for your Zscaler Cloud Portal.
Utilizing the login you created, you may now utilize the Zscaler Cloud Portal to access your Zscaler management console where you will be able to manage and deploy new products on AWS, or other locations.
For ZPA Private Serive Edge AWS Deployment see the below:
Update the Security Group associated to the App Connector to temporarily allow inbound access on port 22, then complete the following steps to connect to the instance.
SSH access is required in order to configure the provisioning key for the App Connector. See instructions: https://help.zscaler.com/zpa/private-service-edge-deployment-guide-amazon-web-services
Log in to the App Connector console using your AWS Private Key (i.e., a .pem file).
SSH access is enabled by default on AWS App Connectors, so there is no need to enable the service manually.
Using a standard SSH client, enter the following command to connect to the AWS instance: ssh -i <AWS Private Key> admin@<App Connector Public Hostname or IP Address>
For example, the private key for the AWS instance is AWS.pem and the ZPA Private Service Edge IP address is 35.160.130.25: ssh -i AWS.pem admin@35.160.130.25
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
ZPA Connectors provide the secure authenticated interface between a customer's servers and the Zscaler Private Access cloud.
App Connectors can be deployed in several forms. Zscaler distributes a standard virtual machine (VM) image for deployment in enterprise data centers, local private cloud environments such as VMware, or public cloud environments such as Amazon Web Services (AWS) EC2. Additionally, Zscaler provides packages that can be installed on supported Linux distributions.
Connectors can be co-located with your enterprise applications, or they can be deployed in any location that has connectivity to the applications. Typically, they are deployed on network segments that can access secured applications and the ZPA cloud simultaneously, such as in a DMZ. Connectors only connect outbound; they do not need any inbound open ports to operate correctly.
For organizations seeking to implement Zero-trust based access to the Internet for workloads and users, the ZIA Virtual Service Edge is a single-tenant instance that provides the Secure Services Edge functionality in their environment. The ZIA Virtual Service Edge is deployed in a Virtual Machine form factor and enables organizations to enforce Zero-Trust based policies from the ZIA admin portal.
Zscaler Private Access (ZPA) applies the principles of least privilege to give users secure connectivity to private applications while eliminating unauthorized access and lateral movement. ZPA can be deployed in hours to replace legacy VPN and remote access tools with a holistic zero trust platform.
Zscaler Private Access (ZPA) Network Connectors provide a secure authenticated interface between remote network segments and the ZPA cloud, and help enable end-to-end secure remote access. Network Connectors are part of the VPN (for Legacy Apps) solution and build the inside-out tunnel to VPN Service Edges and ZPA Public Brokers. You can deploy Network Connectors in two forms:
A standard virtual machine (VM) image for deployment in datacenter and campus remote sites.
AMI images for Amazon Web Services (AWS) EC2 and VM images for Microsoft Azure.
Additionally, Zscaler provides packages that you can install on RHEL (9.x) Linux distributions. Network Connectors allow seamless connectivity to specific network segments and can be deployed in any location that has connectivity to the ZPA cloud. Like App Connectors, Network Connectors connect outbound only and do not require inbound open ports for operation.
Customer reviews
Computer & Network Security
Quick, Helpful Support and an Easy-to-Navigate GUI
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
The best thing that I have liked so far is the support help in cases where we get stuck. They provide very quick resolution and follow up with all the requests that we raise. Plus GUI is really easy to use and navigate with things mentioned very clearly
What do you dislike about the product?
There isn’t much to dislike overall, but one major issue for me is that it doesn’t allow us to open the same page in multiple tabs, which makes it harder to check policies and administration at the same time.
What problems is the product solving and how is that benefiting you?
We are currently working through issues related to better management of VPN access. Since Zscaler is cloud-based, it provides improved access and greater scalability.
Omar A.
Usability Enhances Inter-Security
Reviewed on Sep 25, 2026
Review provided by G2
What do you like best about the product?
I love the ease of use of Zscaler Private Access and the excellent interface. Also, the excellent features make the experience good. The application greatly helps me in my organization and makes network access easy and uncomplicated. Additionally, the setup experience was very excellent and simple with easy steps.
What do you dislike about the product?
Details about the subscription could be clearer regarding the subscription aspect.
What problems is the product solving and how is that benefiting you?
I use Zscaler Private Access for troubleshooting and providing good network visibility. It helps secure private networks and ensures easy access without complications.
Anonymous
Secure Access, Complex Setup
Reviewed on Sep 24, 2026
Review provided by G2
What do you like best about the product?
I appreciate that Zscaler Private Access provides me with secure, application-specific access without putting users directly on the corporate network, solving the security and complexity problems of traditional VPNs.
What do you dislike about the product?
The initial setup of Zscaler Private Access is moderately complex and requires careful planning rather than a simple plug-and-play installation.
What problems is the product solving and how is that benefiting you?
Zscaler Private Access solves security and complexity issues of traditional VPNs by offering secure, application-specific access without directly connecting users to our network.
Josue A.
User-Friendly UI and Helpful Built-In AI for Safer Public Use
Reviewed on Sep 23, 2026
Review provided by G2
What do you like best about the product?
It’s better than a VPM and feels more cautious in public spaces. The UI is very user-friendly, even for people who aren’t very tech-savvy. The built-in AI also helps you navigate.
What do you dislike about the product?
The price is high; if you can’t afford it, you might as well go with other options. I also experience stuttering from time to time, along with occasional disconnection issues.
What problems is the product solving and how is that benefiting you?
The network connection, with its approach of not trusting everyone, helps you get the best out of all your connections, while also helping the team navigate the web safely.
Outsourcing/Offshoring
Admin Control and Custom Tunnel Routing That Just Works
Reviewed on Sep 16, 2026
Review provided by G2
What do you like best about the product?
That the user cannot logout or close it if I want as an admin and that it routes the data in tunnels using only the routes I define so I can disable the best effort route
What do you dislike about the product?
That it does not handle the disconnect and internet issues well so it only can reconnect if manually initiated or by unplugging the ethernet cable and plugging it back in although this is not an issue from only my side
What problems is the product solving and how is that benefiting you?
Accessing my clients' data from a single IP so I have the users logging in from other places and it masks that like a VPN solution plus the Zscaler lists for restricting websites access