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External reviews

302 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Josh S.

Sumologic review

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
The number of systems and reports pre-configured for immediate use.
What do you dislike about the product?
There are still some systems in the cloud it doesn't integrate with yet.
What problems is the product solving and how is that benefiting you?
Problems solved are HIPAA compliance and Cybersecurity monitoring. Aggregating logs and scripting alerts is important to faster incident response.


    Tatyana M.

Platform for monitoring

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Simple queries are easy to execute, more complex queries are sometimes hard to filter for. Logs are being squashed and hard to navigate.
What do you dislike about the product?
Formatting and log skipping are my biggest pain points
What problems is the product solving and how is that benefiting you?
Sumo logs allows business with complex infrastructure to feed logs from various services be able to monitor and investigate more effectively.


    Brendan J.

Great product, delivers value quickly

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Log parsing, the flexibility of the product to display log and metric data within the same dashboard
What do you dislike about the product?
restrictions on how many metrics can be in a query, needs more intelligence to auto group and label data in one dashboards
What problems is the product solving and how is that benefiting you?
understanding when we have issues, by instantly alerting when certain log messages are recorded


    Retail

Very Powerful

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
The dashboards are great way to monitor and see historic outliers.
What do you dislike about the product?
Very powerful but there is a learning curve
What problems is the product solving and how is that benefiting you?
Monitoring processes. Quicker response time to solving "fires"
Recommendations to others considering the product:
Very powerful


    Computer Software

Sumo is amazing, making us all the monitoring supergeros

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
I use it to monitor a pub sub system and can't do without it now.
What do you dislike about the product?
Navigation and finding stuff could definitely be better
What problems is the product solving and how is that benefiting you?
Logging, monitoring


    Hospital & Health Care

Centralized logging is a dream

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
I love being able to see logs, do error reporting and alerting in a central location.
What do you dislike about the product?
The delay from actual log time to its availability in SL.
What problems is the product solving and how is that benefiting you?
Centralized logging from almost anywhere.
Recommendations to others considering the product:
Very responsive support team. Frequent updates.


    Financial Services

Great tool

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
Log monitoring where the users outside infrastructure can get the info on a UI without ssh into an instance
What do you dislike about the product?
Setting up the dashboard initially might take some time
What problems is the product solving and how is that benefiting you?
log monitoring with different teams, usage monitoring in one space for different app


    Information Technology and Services

Sumo is great

  • March 20, 2019
  • Review verified by G2

What do you like best about the product?
The platform is feature rich. I like the ability to add scheduled searches and use it for ad hoc monitoring. It's also invaluable for forensics.
What do you dislike about the product?
I wish I knew better the query language and how to use it. In particular the ability to aggregate and do charts. Aspects are a big of a black box to me.
What problems is the product solving and how is that benefiting you?
Ad-hoc monitoring. Forensics when problems occur. We send all our web server and CDN logs so it's been really helpful in tracking down difficult to reproduce problems that only seem to occur under production conditions.


    Banking

Great service, great product

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Salability, No hardware or onsite servers needed.
What do you dislike about the product?
Complexity, Very hard to learn the queries and navigate the system initially.
What problems is the product solving and how is that benefiting you?
Log collection/storage


    Mandeep G.

Using Sumo Logic for Log Auditing and Analysis in my Team.

  • March 20, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to configure different categories and familiar to use.
What do you dislike about the product?
There is not any dislike but it would be good if we get feature like having metrices as well on Sumo logic.
What problems is the product solving and how is that benefiting you?
Getting Sumo alerts based on Sumo logic logs and we takes preventive actions before customer raise a defect.