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Amazing customer service
What do you like best about the product?
Best thing that we experienced was their customer service and their willingness to help us out based on our need.
What do you dislike about the product?
Nothing to dislike but it will be helpful to have some more documentation on services that sumo logic offer.
What problems is the product solving and how is that benefiting you?
Sumo logic is helping us in ingesting our AWS data and even it's SIEM solution is very helpful from security perspective
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On Stop Solution for your Organization Security needs
What do you like best about the product?
The best is doing the treat hunting & the resources available.
What do you dislike about the product?
Nothing specific sometimes, when I get a delayed responce from the support team.
What problems is the product solving and how is that benefiting you?
Sumo Provides all the solutions to our security needs in one place.
Amazing platform to write simulated queries and generate data, works with utmost proficiency.
What do you like best about the product?
Query writing, Data generation and Accumaleted results. Appropriate reports and Amazed with the result and data generation. It has benefited our entire organisation i strongly recommend SUMO.
What do you dislike about the product?
NONE By far as i have used it for couple of months and it served best to my purpose.
What problems is the product solving and how is that benefiting you?
It help us pulling log records from database, check active status, stastic on user count,etc.
A unique tool that I discovered for the first time
What do you like best about the product?
The best thing I discovered while using Sumo Logic is that it's a powerful aggregator for all our logs! It allows you don't make your bicycle and access the logs to recover some data after many years.
What do you dislike about the product?
A big problem for me is that it's tough to remember all source categories to search our systems. So let's consider how to make bookmarking easier for juniors.
What problems is the product solving and how is that benefiting you?
Sumo allows accessing logs data after a lot of time
Initial setup can be challenging but there are lots of resources available for learning
What do you like best about the product?
One central location to find logs, errors, and view custom dashboards. I really like the App Catalog and the pre-made dashboards/saved searches.
What do you dislike about the product?
Finding stuff like scheduled searches isn't intuitive but lots of documenation available.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps solve how we identify problems and monitor our cloud infrastructure.
New, efficient and scalable
What do you like best about the product?
SOC Team I Lead has been managing SOAR since 2018 with incredible feedback and enhancement in Security Managed Services for our customers and our infrastructure, tooo!
What do you dislike about the product?
Really, dunno. I've to think about it. Support is awesome andwith R&D department interactions are extremely fruitful, too. Now we look forward to new brand version.
What problems is the product solving and how is that benefiting you?
SOARtechnology gives our Incident Handling and response team a huge vision over infrastructure
Very efficient tool for real time log processing with ability to fetch data from various sources
What do you like best about the product?
* Ability to fetch data from various sources
* Ability to process and correlate the data
* Ability to search through direct search, regex
* Ability to process and correlate the data
* Ability to search through direct search, regex
What do you dislike about the product?
* Quite complex set-up
* Steep learning curve for engineers and users
* Steep learning curve for engineers and users
What problems is the product solving and how is that benefiting you?
We are analysing all security logs and analysing & detecting for anomalies through logs and reading the configs changes in our dynamic environment
Trace Matrix
What do you like best about the product?
Powerful tool to monitor applications/database health and logs
What do you dislike about the product?
Documentation not clear, code examples and implementation very limited
What problems is the product solving and how is that benefiting you?
Tracing and tracking the health of systems
Makes monitoring easier
What do you like best about the product?
I like that once you know how to set it up and get what you need from it, it is beyond helpful
What do you dislike about the product?
There does seem to be a bit of technical setup. As a PM I had an engineer walk me through how he set it up and that was enough.
What problems is the product solving and how is that benefiting you?
It's helping us monitor anomalies for signups coming in to see if we are tracking to what we expect to see or not.
A little complicated but good
What do you like best about the product?
That it can integrate with our LMS and give us alerts when things arent functioning properly
What do you dislike about the product?
That it can be complicated to create a board, but I guess us non-engineers shouldn't know how to write queries anyway
What problems is the product solving and how is that benefiting you?
Receiving errors reports when needed
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