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We help companies by providing transparency, traceability and real understanding of their supply chain data so they can protect their brands, remove market access barriers, and reduce operational and financial risk.
ExxonMobil
The need for energy is universal. That's why ExxonMobil is pioneering new research and pursuing new technologies to reduce emissions while creating more efficient fuels and lubricants. ExxonMobil is committed to responsibly meeting the world's energy needs.
FINRA
FINRA is a not-for-profit organization dedicated to investor protection and market integrity. It regulates one critical part of the securities industry – brokerage firms doing business with the public in the United States.
HM Land Registry (HMLR)
Using the natural-language processing capabilities of Amazon Comprehend, the application can extract meaning from complex legal language, identify minor differences, and flag issues for caseworkers to review. By offloading manual work from caseworkers, who previously needed to compare thousands of documents each week, HMLR has doubled its document review speed and can approve property transfers faster. This solution also reduces the risk of indemnity claims: it flags discrepancies early in the application process, prompting caseworkers to resolve issues before they evolve into legal disputes. HMLR deployed a web application to automate document comparison, cutting review time by 50 percent and increased staff productivity.
LexisNexis Legal & Professional is a global provider of content and technology solutions for legal and business professionals, serving customers in more than 175 countries, offering over 2 billion searchable archives.
Siemens
Siemens built an AWS survey-response processing solution that sends completed surveys to Amazon Comprehend for language identification then to Amazon Translate to execute translations. After Amazon Comprehend anonymizes any names, Amazon SageMaker detects and organizes responses into categories and topics. In addition to returning analyzed, sorted survey results at least 75 percent faster than before, the AWS solution makes the surveying program much less expensive.
Schuh
At schuh’s support centre, the company uses Amazon Comprehend’s natural language processing (NLP) and machine learning (ML) capabilities to analyse customer emails and recognise the sentiment of the messages.The technology is so effective that it can automatically assess, for example, that 41 percent of communications contain positive or negative sentiment—long before the support team logs in. Support tickets are sorted by issue and colour-coded, then passed through to the customer care agent who can best deal with them based on experience or area of expertise. Prior to using Comprehend, prioritising queries was manual and time consuming.
Vision Critical provides a customer relationship intelligence software that enable large enterprises to be fast, responsive, and customer-centric.
SuccessKPI
SuccessKPI is an experience analytics platform empowering businesses across the world to get insights into customer experience, bring efficiency to the workforce, and ultimately drive business outcomes. Major contact centers globally across multiple CaaS vendors leverage SuccessKPI’s analytics platform.
Gallup
Gallup is a global analytics and advice firm that helps organizations with culture activation and enablement programs that take strategy into action to deliver improved and sustainable employee and customer engagement. Gallup Access is our proven workplace platform used for data collection, analytics, and learning to drive real change.
TINT
TINT helps B2C marketers find, curate, and display their most effective customer generated content from social media in their marketing.
Vibes
Vibes Mobile Engagement Platform enables marketers to engage one on one with today’s hyper-connected mobile consumers at scale.
Zillow
Zillow: Building Speech Analytics Using AWS AI Services