AWS Lift Program Overview
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1. What is AWS Lift Program?
AWS Lift is a new program designed to help businesses kick-start their cloud journey in a risk-free and cost-effective manner. As businesses progress in their cloud journey, they will unlock AWS Promotional Credits under this Program (“AWS Credits”), starting from US$750 and increase up to a total of US$83,500 in 12 calendar months.
For more details, please refer to the AWS Lift program page.
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2. Which geographical locations are AWS Lift currently made available?
AWS Lift is currently available in these geographical locations:
- Australia
- Belgium
- India
- Indonesia
- Ireland
- Japan
- Korea
- Luxembourg
- Malaysia
- Netherlands
- New Zealand
- Philippines
- Singapore
- Thailand
- United Kingdom
- Vietnam
The AWS Lift Terms and Conditions apply.
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3. Who can apply for AWS Lift?
AWS Lift is open to small and medium businesses that have
(i) incurred fees or charges of less than an average of US$750 per month for the AWS Services in the three calendar months prior to registration, and
(ii) not received AWS Activate Credits or more than US$500 in AWS Credits under other AWS programs in the last 12 calendar months
You are not eligible to participate in this Program if you receive any AWS Activate Credits or more than US$500 in AWS Credits under other AWS programs in the last 12 calendar months.
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4. Beyond the AWS Credits, would there be any other additional support that are available?
You may refer to the respective links for
(a) AWS Partners support; and
(b) training resources offered under the AWS Training & Certification program
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5. Is there any penalty if I choose to exit from this Program early?
There is no lock-in period nor penalty for early exit from this Program.
AWS Lift Program Registration Process
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1. How do I register for AWS Lift Program?
You can join AWS Lift by registering here. Registration must be done on behalf of a company, using an email domain name that is owned by that company, and include a website domain that is owned by that company.
You may only participate in the Program if you are residing in a geographic location in which the Program is available.
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2. I am in the process of setting up my company and do not have a valid email domain name or website domain yet. Can I still apply for the Program?
You may continue to register for the Program and we will evaluate your application on a case by case basis.
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3. How long does it take to process applications for AWS Lift?
AWS Lift applications are processed in the order they are received. It usually takes seven to ten business days for your application to be processed. Unfortunately, we are unable to expedite application processing. Our team is working as fast as we can to process application.
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4. If I have multiple AWS accounts for my company, can I register for the Program with different AWS accounts?
A company may only participate in the Program once, and must not register multiple AWS accounts for the Program.
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5. Can I participate in this Program if I have received AWS Credits from other AWS programs?
You are not eligible to participate in this Program if you receive any AWS Activate Credits or more than US$500 in AWS Credits under other AWS programs in the last 12 calendar months.
AWS Credits
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1. How can I redeem the AWS Credits?
No action is required from you. AWS Credits will be auto-redeemed in your Designated AWS Account once issued to you. AWS Credits offset fees and charges incurred for the eligible AWS Services, during or following the billing cycle in which you receive the AWS Credits. You can view, track, and monitor your AWS Credits in the AWS Billing and Cost Management Console.
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2. How should I provide the Designated AWS Account for redeeming of the AWS Credits?
You may provide the relevant Designated AWS Account details to your assigned AWS Sales Representative, who will contact you after your acceptance into this Program.
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3. What can I use AWS Credits for?
AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. You can use your AWS Credits for eligible AWS Services from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things.
AWS Credits are subject to the terms and conditions set forth at https://aws.amazon.com/awscredits/. AWS Credits have no intrinsic or monetary value.
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4. What’s not covered by AWS promotional credits?
AWS Credits cannot be applied to any fees or charges for Amazon Mechanical Turk, Ineligible AWS Support, AWS Marketplace, Amazon Route 53 domain name registration or transfer, any Services for mining for cryptocurrency, or any upfront fee for any Services such as Savings Plans and Reserved Instances (collectively, “Ineligible Services”). Any other service not listed in the AWS Billing and Cost Management Console is not covered by AWS Credits.
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5. How are my AWS Credits applied against my bill? Can I use them to cover historical AWS bills?
AWS Credits in your Designated AWS account are applied only to offset fees and charges incurred for eligible AWS Services, during or following the billing cycle, in which you receive the credits. AWS Credits cannot be used to offset or cover historical AWS bills. For example, if your AWS Credits are issued in your Designated AWS account in the month of May, your AWS Credits will not count against your AWS bills from April or previous months.
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6. How are my AWS Credits applied to Reserved Instances or Saving Plans?
AWS Credits are applied to Reserved Instances and Saving Plans the same way as other AWS Services. Upfront fees for Reserved Instances and Savings Plans are not covered by AWS Credits.
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7. Where can I find details about my AWS Credits including credit usage?
You can find details about your AWS Credits including the exact credit amount, their expiration date, remaining balance, and the applicable AWS Services on the lowermost section of the credits page on the AWS Billing and Cost Management Console.
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8. When will I expect to receive my AWS Credits?
To start receiving AWS Credits in your Designated AWS Account, you must bill be at least US$1 within 90 days (from AWS approving your participation in the Program).
You will receive additional AWS Credits if you complete each Tier, as described in the Program Benefits. To complete a Tier:
(a) you must meet the applicable monthly AWS Usage,
(b) all AWS Credits issued under a previous Tier must be fully utilized, and
(c) if applicable, meet the other requirements for that Tier, as described in the Program Benefits. -
9. How long do the AWS Credits last and what if I have not finished using them?
All AWS Credits issued as a part of AWS lift Program will expire 12 calendar months from the date on which you incur US$1 of fees and charges for use of AWS Services in your Designated AWS Account, after AWS approves your participation in the Program. E.g., if your first U$1 billing falls on any day within October, the AWS promotional credits will expire on 31st October the following year.
We will be providing a maximum validity of 2 calendar months for credits that will be issued in month 11 and month 12 of the customer ramp in the program.
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10. Can I transfer or sell my AWS Credits?
No. AWS Credits cannot be transferred into another AWS account. You may not sell, license, rent, or transfer AWS Credits. If you violate this policy, your AWS Credits will be revoked.
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11. I have seen AWS Lift advertising up to US$83,500 in AWS Credits, but I am only getting US$750. How do I become eligible for the US$83,500 in AWS Credits?
All customers admitted to the program are eligible for up to US$83,500 in AWS Credits, which are issued over 7 tranches. The US$750 is a starter benefit in the first tier. You will keep receiving further benefits, as you increase your AWS Usage. Please see Program Benefits on details of the tiers.
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12. Do I have to reach every tier? Are there any restrictions on my issued AWS Promotional Credits, if I do not reach or maintain the same tier?
You can complete a Tier in any calendar month within the Program Period. You do not have to reach every tier sequentially nor reach the tiers consistently every month. Once the AWS Credits have been issued, you can choose to utilize the AWS Credits according to your business needs.
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13. My credits are about to expire. Can you extend the expiration date of my AWS Credits?
AWS is unable to extend the expiration date of AWS Credits, even if there are remaining AWS Credits left unused.
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14. Can my AWS Promotional Credits be refunded or re-issued?
AWS Credits cannot be refunded or re-issued into your Designated AWS Account, even if your AWS Credits were incorrectly used or accidentally consumed.