Category: Foundation models

If your RAG deployment has plateaued—struggling with cross-domain reasoning, noisy retrieval at scale, or a model that never truly learns your business—you’re not alone. In this post, we explore how 4MINDS’s continuous model adaptation on AWS moves beyond RAG’s stateless architecture by building enterprise knowledge directly into model parameters, enabling AI that improves with every interaction. Learn how this AWS Marketplace solution integrates with Amazon Bedrock and Amazon SageMaker to deliver domain-adapted models without the operational burden of traditional fine-tuning.

Over the past few years, no-code and low-code platforms have revolutionized software development. As AI assistance becomes commonplace, organizations seek tools that bridge the gap between vision and execution. Zendesk App Builder, powered by Amazon Bedrock and built on AWS, offers a solution that allows customers to create custom apps that extend Zendesk’s capabilities to meet unique customer service needs.

Generative AI is revolutionizing contact centers, enhancing customer interactions and operational efficiency. TCS’s solution leverages this technology to provide a comprehensive, multi-device experience for customers, agents, and employees. It streamlines operations, improves agent productivity, and delivers superior customer service. This AI-driven approach enables contact centers to deliver superior customer service while driving operational excellence.