Category: Customer Solutions

Building an AI agent that works in a demo is a different problem from running one for 40 million developers. Postman and AWS share the architectural patterns behind Agent Mode: controlling tool sprawl, exposing schema-based reads, and treating context as the real bottleneck, plus how it runs on Amazon Bedrock at scale.

Amazon Bedrock AgentCore payments gives AI agents a managed way to pay for services on demand, with spending limits enforced by the infrastructure. See how Incarna’s agents pay BlockRun for model inference one request at a time over x402, cutting the work of adding x402 payment support from months to days.

Qlik built Qlik Answers on Amazon Bedrock to give its 40,000+ customers grounded, sourced answers across structured and unstructured enterprise data. Learn how a layered, multi-agent architecture with cross-Region inference and Amazon Bedrock Guardrails delivers trusted AI at global scale.

Cornerstone OnDemand built Orion AI, a multi-agent system on Amazon Bedrock and Strands Agents, to turn database operations from reactive firefighting into proactive automation. A three-person team cut database diagnosis from 45 minutes to 10, a 78% reduction, in six months. See the design decisions other teams can reuse.

Multi-agent systems need deeper guarantees than fluent responses: they must select the right tools, respect constraints, and explain their decisions. Learn how to build a Strands-based multi-agent supply chain decisioning system and evaluate it with Amazon Bedrock AgentCore Evaluations using built-in, custom, and explainability evaluators.

Generative AI makes it cheap to produce personalized content at scale, but which variation do you show each customer? Amazon Payments used a multi-objective contextual bandit on Amazon SageMaker AI to personalize an acquisition funnel, achieving a high single-digit conversion lift for one audience, and learning why content, not the model, was the constraint.

See how uniopen, a retail platform from Taiwan’s Uni-President Enterprises Group, adapted Amazon Nova 2 Lite to its content-moderation policies using supervised fine-tuning in Amazon SageMaker AI and prompt optimization. Business-relevant evaluation and release gates kept quality in check.

Condé Nast’s editorial teams spent an average of 250 minutes per task searching a library of more than 140,000 videos using only titles and descriptions. Working with the AWS Generative AI Innovation Center, they built a multimodal video discovery solution on Amazon Bedrock and Amazon OpenSearch Service that cut discovery time to under 2 minutes.

Learn how to operationalize Amazon Textract Custom Queries adapters for production: infrastructure as code with AWS CloudFormation and Terraform, a cross-account adapter promotion process, a pre-classification routing pattern for multiple form versions, and production security controls such as VPC endpoints, encryption, and least-privilege IAM.

Learn how Datacor built a self-service rental analytics experience for gas and welding distributors by embedding Amazon Quick Sight dashboards and natural language querying into its TrackAbout platform, powered by an automated cross-cloud data pipeline and multi-tenant row-level security.