Pega Cloud manages your service fully, delivering Pega Infinity™ in a scalable and secure environment. With the Client-Managed Cloud, you take care of the orchestration, automation, and operation on any of the validated infrastructures. Pega Cloud client quickly realize significantly-improved...
PCI Pal Agent Assist and Digital industry-first cloud-based secure payment services that allow your agents to easily and securely take card payments from live customers. Unlike lesser solutions that can leak data, or approaches like pause-resume of call recoding, there is never the chance that your...
Starting from $0.03 to $0.03/hr for software + AWS usage fees
osTicket Server Helpdesk Solution Software on Debian 11 Server Simple and easy-to-use web-based customer support platform. Create your own helpdesk on AWS. osTicket seamlessly routes inquiries created via email, web-forms and API. osTicket comes packed with more features and tools than most...
Linux/Unix, Debian Debian 11 - 64-bit Amazon Machine Image (AMI)
OpenText Qfiniti Explore delivers agent experience management and workforce engagementapplications for use with Amazon Connect. Through a set of Agent Experience Management capabilities your Amazon Connect ecosystem will be capable of: * Tracking and analyzing agent performance and attendance. * ...
The Pronetx Support Experience will optimize and extract the most business value out of Amazon Connect and the rest of your customer experience solutions leading to greater efficiency, visibility, and scalability. Our team of Amazon Connect and Customer Experience experts will focus on tailoring...
Winking Owl executes the steps users take through different voice and digital channels and checks system reactions, proactively notifying you of anomalies. For example, through virtual users, easily test your IVR by choosing specific routes, navigate and complete operations on WEB support, check...
Authsignal's drop-in digital identity authentication platform enables enterprise and mid-market businesses to verify and authenticate customer identity, mitigate fraud, and secure customer data, all via a single API. Deploy Multi-Factor Authentication / Passwordless Authentication and Passkeys in...
Kore.ai's Contact Center AI enhances customer service by deriving insights from conversations, automating tasks, and enabling your contact center to provide personalized, efficient experiences and ultimately increase overall customer satisfaction. Integrated with Kore.ai's XO Platform, Contact...
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Starting from $0.01 to $0.09/hr for software + AWS usage fees
This is a repackaged open source software product wherein additional charges apply for support. Asterisk, developed by Digium, is a powerful open-source framework designed for creating and deploying custom...
Linux/Unix, Ubuntu 24.04 - 64-bit Amazon Machine Image (AMI)
AutoInsights: Transform Your Business with Advanced AI-Driven Voice Analytics Product Description: AutoInsights is a cutting-edge SaaS platform designed to revolutionize the way small to medium-sized enterprises understand and interact with their customers. Through the power of artificial...
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