Symbee Connect is a Global Contact Center Solution that integrates directly with Amazon Connect supporting Voice (In/Out/Direct Agent), Callback, Preview Dial, Email, WebChat, SMS and Social Messaging channels with OmniChannel Reporting
Symbee Connect is a Global Contact Center Solution that integrates directly with Amazon Connect supporting Voice (In/Out/Direct Agent), Callback, Preview Dial, Email, WebChat, SMS and Social Messaging channels with OmniChannel Reporting
This version of Symbee Connect (SC) is not available to new customers.