Overview

Firework is the world's largest video commerce solution built for brands and retailers. Through shoppable and livestream video and powerful monetization capabilities, Firework empowers the world's most dynamic and exciting retailers, brands, and publishers to deliver engaging video experiences on their owned and operated digital properties and across the open web. Firework helps organizations bring new levels of authenticity and connection to their digital storefronts, speaking to digital natives in the format they prefer-and taking control of their own customer data.

Highlights

Increase CTR, Add to Cart, Average Cart Value and Engagement with live commerce

Details

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Firework Live Commerce

Pricing

Firework Shoppable Livestream

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

1-month contract (1)

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Dimension	Description	Cost/month
Livestream Platform	10k Monthly Livestream Viewer Minutes. 25k Monthly Short Video Views.	$500.00

Additional usage costs (1)

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The following dimensions are not included in the contract terms, which will be charged based on your usage.

Dimension	Cost/unit
1k Additional Livestream Minutes	$5.00

Vendor refund policy

Based on contract.

Legal

Vendor terms and conditions

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Content disclaimer

Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Resources

Vendor resources

Firework for developers

Firework Help Center

Support

Vendor support

Business support, technical support, operations support. Please email support@fireworkhq.com Jin Chen

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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Ratings and reviews

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3 external reviews

External reviews are sourced from G2 and are not included in the star rating for this product.

Commercial Real Estate

Revolutionizing Online Shopping: Firework's Video Commerce Platform

Reviewed on Oct 24, 2024

Review provided by G2

What do you like best about the product?

The platform's intuitive design makes it easy for both customers and staff to navigate. The video-based approach keeps visitors engaged for longer periods, significantly improving our site's average session duration

What do you dislike about the product?

Although the interface is user-friendly, there might be a steeper learning curve for those unfamiliar with video commerce concepts.

What problems is the product solving and how is that benefiting you?

Firework solves the challenge of customers having difficulty visualizing products online, especially for complex items like electronics or clothing

Una excelente opción para streaming

Reviewed on Oct 22, 2024

Review provided by G2

What do you like best about the product?

Me gusta que cuenta con herramientas muy prácticas y que su uso es intuitivo. Me ha ayudó mucho con la mejora de la website de la compañia.

What do you dislike about the product?

Utilice la trial version, y he tenido algunas dificultades para conseguir la licencia de la plataforma

What problems is the product solving and how is that benefiting you?

Me gustaría que la plataforma fuera más interactiva

Super easy to use

Reviewed on May 31, 2024

Review provided by G2

What do you like best about the product?

Platform is very user friendly. We have seen an uptick in sales by using Fireworks shoppable videos. Support has been incredibly helpful when needed.

What do you dislike about the product?

Haven't found one yet. Even the studio video editor has been great to work in.

What problems is the product solving and how is that benefiting you?

We've embedded Firwork videos into our platform allowing content creators the opportunity to monetize their content and showcase their favorite products.