Observability provides us with the ability to forecast where issues may arise in future. It helps us to identify where there may be potential issues, and to proactively target the areas of the system that we are concerned about, before an incident occurs. It is the logical next step from traditional monitoring practices, and a core tenet of Site Reliability Engineering (SRE). SRE is a data-driven approach to IT, championed by Google, that ensures that even wildly complex distributed IT systems are healthy at every stage of the development life cycle.

At Contino, we expand Observability outside the cloud environment or data centre and into a more holistic approach. Contino will help your business by monitoring not just your application and platform, but also how your business, developer teams and even revenue streams are performing. This will give you a complete picture of your organisation from feature request through to customer satisfaction.

Contino will help your Organisation harness its data to respond quickly to incidents or make better informed strategic decisions on your Organisations platform priorities - via its proven “4 Pillars of Observability''. Contino will assist in the design and implementation of ingestion and data streaming services to support the aforementioned pillars, enabling your teams to interrogate and better understand your applications. These pillars are:

Logs: providing your teams with detailed information around why a particular event occurred and when it happened Metrics: provide detailed information on changes in trends, allowing your teams to better spot patterns Tracing: enhances the data collected from logs and metrics, connecting the dots between the two Visualisation: Sitting on top of the Observability stack, this provides a visibility layer for all your Organisation’s collected data

Features

• Assessment of current observability and monitoring capabilities and architecture within your Organisation
• Recommendations and analysis on tooling and setup for your Observability journey across logging, metrics, tracing and Visualisations.
• Analysis of data landscape within your Organisation to support Monitoring and Observability best practises.
• Creation of Data Lake(s) and warehouse to persist and ingest, map and stream your Organisations varied data formats
• Cleanse, sanitise and map data to unlock visualisation and reporting dashboards to empower better decision making
• Achieve Regulatory compliance

Benefits

• Proactively measure the performance and health of your applications
• Actionable data insights to drive decision making and dictate where technical effort needs to be spent
• Gain real-time insights into company-wide organisational data
• Empower teams to visualise data and build business intelligence dashboards
• Visibility of business and technical maturity and actionable roadmap for improving application performance and health
• Upskilling, coaching and education for new tools and approaches
• Flexible access to experienced partner for both advisory and delivery

Contino has a whitepaper on how to unlock Observability, found here.