Telco & Media Business Maturity Assessment Framework

The maturity assessment framework is a web-based AWS cloud native survey tool designed to help telco and media companies perform a detailed review and evaluation of their business operating model by looking at their maturity in terms of productivity and output. The framework uses a comprehensive, industry-specific, configurable list of questions to understand the processes, architectures, and tools in place. Then it uses key performance indicators (KPIs) to compare results with best practices. Most importantly, the framework validates accuracy and objectivity of responses to questions with uploaded evidence of relevant artefacts to minimize subjective assessment.

Accenture's assessment combines the self-reported survey information with data and trends coming directly from the market to reveal specific weaknesses and opportunities for growth. The outcome of such an in-depth analysis is fundamental to properly define a technology-based transformation journey.

Accenture can support telco and media companies on this journey by serving as a strategic partner to help them address areas of low maturity, skill scarcity and pursuit of a stronger industrialized approach by working together with their teams to launch pragmatic initiatives designed to improve their maturity in a specific area.

Accenture's expertise guides telco and media companies to better understand what is needed to help achieve the desired transformation goals and optimise investment of time and money towards achieving those goals.

Objectives of the maturity assessment framework and resulting technical hub transformation model are to:

• Accelerate up organizational transformation adopting an industrialized model
• Provide transparency into product development connecting technology spending with business outcomes (e.g. improve throughput of features, improve % of features able to influence Business KPIs)
• Improve capex efficiency
• Reduce the time to onboard a new ecosystem partner
• Create own intellectual property increasing company asset and human capital value