There is a lot riding on the shoulders of your security operations team — protecting the organization’s reputation, safeguarding sensitive client information, and ensuring the organization’s ability to deliver products and services. Our Services team can help you safeguard your mission-critical systems with expert support, guidance, and expedited onboarding to realize a faster time to value and to supplement any talent gaps in your team.

• Obtain rapid results with services that will get you operating efficiently; from onboarding log sources to security analytics to incident management, we’ll help you ensure your environment is secure by enabling seamless threat detection, investigation, and response.

• Discover best practices while taking advantage of the knowledge base of expert consultants.

• Design use cases specific to your business needs or lean on our expert recommendations to get the most value out of your deployment.

We’re your trusted partner to help you achieve your goals and that starts with a strong deployment. With two onboarding sessions and three months of enablement included with the LogRhythm Axon platform, our consultants will use their experience to rapidly bring your systems onboard and enable your team to seamlessly take on daily operations. If you require additional support in building your platform outside of the initial launch and self-guided resources, our Services team is here to help you achieve faster deployment based on your requirements and use cases.

Specialized service options to meet evolving business requirements

Standard Success You will receive two onboarding sessions and three months of enablement with weekly meetings to help you get started with confidence. Our LogRhythm experts will guide you through setting up your log sources, help customize your dashboards, searches, and reports, and create use cases and security analytics specific to your organization. In addition, explore self-guided resources such as online training, videos, and community advice.

Enhanced Success Enhanced Success includes all the value of Standard Success, adding new security focus through threat hunting consultation, building analytics rules, and streamlining incident response through case management to further strengthen your security operations program. Tap into our team’s expertise to refine your goals and create a 360-degree view of your environment. As your team encounters challenges or new feature releases, our consultants will be there to support you and present best practices to keep your team focused on outcomes.

Signature Success Signature Success is a comprehensive service that takes the Enhanced Success to the next level by providing clients with a more expansive and well-rounded approach to security. Our team of experts work tirelessly to ensure that we deliver the highest quality services, including unlimited training, maturity assessments, collection architecture guidance, audit readiness preparation and LogRhythm SIEM/Cloud to LogRhythm Axon migrations. These added services aid you in maintaining a secure environment while also building a mature security operation. Our Signature Success consultants are available to meet with you several times per week, providing a flexible schedule that accommodates your needs.

Professional Services Access specialized resources to help jumpstart a specific need for your company. LogRhythm will configure agents, onboard log sources, enable security analytics, and implement reports, lists, dashboards, custom content, and LogRhythm SIEM/ Cloud to LogRhythm Axon migrations. Based on a statement-of-work (SOW), you can accelerate specific scope for greater vantage points into the platform for analysis.

Training LogRhythm University provides extensive product training for your entire team from security administrators to security analysts. Whether you are responsible for the system administration and maintenance or if you are triaging alarms, LogRhythm provides in-depth learning paths just for you.