Level 2 - Palo Alto Prisma SaaS Optimization

This service provides Palo Alto Prisma SaaS optimization for AWS, tuning the customer's technologies through a customized configuration and an initial 2-5 day scan. It includes the creation or migration of up to 20 custom policies, review and verification of scan results, and evaluation of default and custom policies.

In addition, Wildfire events are optimized to reduce false positives, preventive and remediation actions are initiated based on identified risks, and 5% of the active risk backlog is cleaned, up to a maximum of 500 events.

The service includes the review of open actions on the dashboard, delivery of As-built documentation, and up to four remote support sessions of four hours each.

• Optimization of Palo Alto Prisma Saas in the technologies implemented by the client.
• Includes review of requirements and verification that the account is active and functional.
• Configuration and scanning of objects: duration 2-5 days.
• Configure custom rules in Prisma SaaS.
• Create or Migrate up to (20) Custom Policies.
• Review of scanning results.
• Evaluation and verification of the results of custom and default policies.
• Optimization of Wildfire events to help reduce potential false positives.
• Begin backlog cleanup of five percent (5%) of total active risks, with a maximum of up to 500 optimized events.
• Begin applying preventive and remediation actions to rules in notification mode based on asset scan events.
• Review any open actions in the dashboard.
• As-built document delivery of the installed environment.
• Up to a maximum of four (4) remote sessions of maximum four (4) hours.