Overview
ZEPIC is more than just a customer data platform. Its AI-native architecture allows businesses to take advantage of advanced machine learning algorithms to personalize customer experiences at scale. Whether its automating customer journeys, creating engaging email and WhatsApp campaigns, or uncovering new customer insights, ZEPIC is designed to help businesses grow by turning data into actionable strategies. The platforms omnichannel capabilities ensure that businesses can reach their customers wherever they are, with personalized messaging that drives engagement. From email and messaging to push notifications and beyond, ZEPIC delivers a seamless experience across every channel.
Key Features of ZEPIC:
Unified CX Platform: ZEPIC's unified Customer Engagement Platform comes with an in-built Customer Data Platform (CDP), allowing seamless cross-channel activation to ensure businesses can manage and activate customer data effectively.
Customer 360: ZEPIC offers a Single Source of Truth for all customer-facing teams by providing a comprehensive view of customer interactions, ensuring unified and consistent customer data across departments.
Audience Segmentation: Unlock high-value customer segments based on real-time data. ZEPIC's segmentation capabilities allow businesses to quickly and easily target specific customer groups for personalized marketing.
Customer Journeys: Orchestrate real-time, hyper-personalized customer experiences throughout the entire lifecycle. ZEPIC allows businesses to create engaging, relevant interactions with customers at every stage of their journey.
Omnichannel by Default: Engage customers through one seamless platform that supports Email, messaging, push notifications, and more. ZEPIC's omnichannel capabilities ensure consistent and effective communication across multiple channels.
Reporting & Analytics: ZEPIC provides insightful analytics to track and measure the effectiveness of campaigns. These actionable insights help transform marketing strategies into winning campaigns, driving higher engagement and conversion rates.
Highlights
- Award-winning drag and drop interface enables the quickest time to campaign and time to value
- Zero fuss contacts-based pricing comes bundled with AI-native Customer Journeys and Omnichannel activation
- Compliance with ISO 27001, ISO 27701, and SOC 2 Type II certifications. GDPR and CCPA complaint.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Contacts | Number Of Contacts (1 unit = 30K Contacts) | $563.00 |
Vendor refund policy
Refunds: Unless otherwise specified in these Terms, all Subscription Charges are non-refundable. No refunds shall be issued for partial use or non-use of the Service(s) or cancelling Your Subscription before the end of the Subscription Term.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
At ZEPIC, we are dedicated to providing seamless assistance to help you get the most out of our platform. Whether you are seeking help with our Customer Experience Platform, need guidance on campaign strategies, or want to optimize your use of ZEPIC, our team is here to support you every step of the way. Explore our knowledge base, get troubleshooting tips, or connect directly with our support team to ensure your experience with ZEPIC is as smooth and effective as possible. Visit ZEPIC Support for more,
AWS infrastructure support
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