MoEngage
Overview
MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.
Dimension | Description | Cost/month |
|---|---|---|
MoEngage Growth | MoEngage Growth Package with up to 25k MTUs Included | $750.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
|---|---|---|
Monthly Platform Subscription Fee | Monthly Platform Subscription Fee | $0.02 |
Email Volumes | Monthly Subscription Fee based on Email Volume | $0.02 |
Advanced Analytics | Monthly Subscription Fee based on MTUs | $0.02 |
Data Warehouse Exports | Monthly Subscription Fee based on Events/Month | $0.02 |
Streams | Monthly Subscription Fee based on Events/ Month | $0.02 |
Cards | Monthly Subscription Fee based on Cards Sent/ Month | $0.02 |
Predictions | Monthly Subscription Fee based on MTUs | $0.02 |
Whatsapp | Monthly Subscription Fee based on Messages /Month | $0.02 |
Inform | Monthly Subscription Fee based on Messages /Month | $0.02 |
Web Personalization | Monthly Subscription Fee based on Messages /Month | $0.02 |
Vendor refund policy
No Refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For custom subscription agreements and pricing please reach out to harsh.sarawgi@moengage.com
MoEngage support documentation can be found at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
Consumer Goods
Been using for over a year and never faced an issue with the tool (Not gonna jinx it)
Reviewed on Sep 30, 2024
Review provided by G2
What do you like best about the product?
Segmentation, usage, and efficiency and prompt responses from the team
What do you dislike about the product?
Data Accuracy: Occasionally, users have noted discrepancies in data reporting, which can lead to confusion in decision-making or no way out from duplicate profiles.
What problems is the product solving and how is that benefiting you?
Analytics
Leave a comment0 comments
Kiesha E.
Great tool for CRM
Reviewed on Sep 25, 2024
Review provided by G2
What do you like best about the product?
- Useful for segmentation and reviewing stats of campaign
- Has great account management
- Tries to simplify complexities an organization has with data and turns it into something manageable for the team to use
- Has great account management
- Tries to simplify complexities an organization has with data and turns it into something manageable for the team to use
What do you dislike about the product?
None. Although we are in a phase where the team is still constantly trying to learn how to use MoEngage, we are discovering capabilities as well as ways of working that have been helpful
What problems is the product solving and how is that benefiting you?
MoEngage is solving our issues with being able to analyze our data with push notifications and in-app notifications. This is enabling us to understand which pushes to do as well as deciding to who, when and where
Cynthia D.
Satisfaction with MoEngage: Making User Engagement Easier
Reviewed on Sep 24, 2024
Review provided by G2
What do you like best about the product?
MoEngage offers a wide range of features that make user engagement easier. What I like best is the Personalization, which allows me to create customized campaigns, ensuring I target the right audience with relevant content. I also like the User Segmentation feature for refining my audience. Additionally, the platform’s Comprehensive Analytics provide detailed reports on user behavior and engagement with my campaigns. Lastly, the Omnichannel Campaign feature allows me to engage users through multiple channels, such as email, push notifications, and in-app messaging.
What do you dislike about the product?
Things I dislike about MoEngage is that the learning and exploring can be a bit tricky for new users, especially when navigating all the features. Also, the delays in loading the campaigns when you search it is a little annoying.
What problems is the product solving and how is that benefiting you?
1. Customer segmentation and targeting.
2. Omnichannel engagement.
2. Omnichannel engagement.
Charisma Rahmat P.
Moengage Review
Reviewed on Sep 23, 2024
Review provided by G2
What do you like best about the product?
Moengage is a great tool for entry level CRM officer as it offers straight forward UI/UX . The flow set up is pretty straightforward if we want to implement a basic logic.
What do you dislike about the product?
It requires tech help for when we want to update user's profile with the latest data according to the flow we've created.
What problems is the product solving and how is that benefiting you?
Moengage mainly solves our automation process as it provide a way to do repetitive marketing processes that we have, such as sending trigger base coms.
Shubham J.
Amazing Platform with Advance Features
Reviewed on Sep 09, 2024
Review provided by G2
What do you like best about the product?
MoEngage has the most advanced segmentation of campaign and Analytics reports and targets the customer
What do you dislike about the product?
I haven't found anything yet to dislike this platform.
What problems is the product solving and how is that benefiting you?
MoEngage is solving the problem of designing a creative onto the platform itself. There are multiple sample templates. Additionally, we can create our template in the way we want.