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    VSO vSQOD Managed Services

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    Most companies have a stated goal of having cloud spend represent 80% of their total IT-hosting budget by 2024, while only 35% of their IT staff have the skills to support those target cloud environments. VSO’s vSQOD Managed Services can take on discrete layers of tasks in the management of customer’s public, private, on-prem and hybrid cloud environments-thereby accelerating adoption and dramatically lowering costs of support.
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    VSO vSQOD Managed Services

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    Overview

    Simplify your IT and save costs. Our Veteran powered US-based workforce can manage your IT infrastructure be it in cloud, on-prem or hybrid, freeing your teams for revenue generating projects. Our Managed Services are DevOps-driven, providing automated efficiencies that eliminate noise. Each of these services can be bought separately or bundled as a complete service.

    Monitoring & Alerting – Our unique vSQOD battle rhythm quiets the noise and consistently minimizes major escalations. From performance dashboards to asset and tracking, we provide visual insights that are most meaningful to your business.

    Identity and Access Management as a Service – IAM holds the keys to your IT kingdom. vSQOD manages directory services, multi-factor authentication, single sign-on, secret and token-based authentication, ensuring your services and applications are secure. Certified Information Systems Security Professional scans, reviews & recommendations are delivered as part of this service.

    Patching as a Service – Not only is patching time consuming for your IT team, but subpar patch management leaves your IT infrastructure vulnerable to attacks and threats.  Our vSQOD frees up your team for other projects while providing proactive patch staging to ensure that your organization’s devices are up-to-date and secured.

    Backup & Recovery as a Service – Safeguard your data with backups that are secure and accurate. Our BURaaS provides flexible solutions that protect your critical data and scale as you grow. Our vSQOD configures, monitors, tests and maintains backup data and makes sure it is available for restoration when needed.

    Virtualization Management as a Service – Our US-based vSQOD helps you optimize your physical or virtual environments and fix VMware, Hyper-V, KVM and Citrix issues proactively and quickly. We eliminate blind spots and bottlenecks, providing unparalleled visibility, tracking, and capacity insight into your infrastructure and virtual layer.

    Container Management as a Service – Processing and handling of alerts for containers can get noisy. VSO’s vSQOD specializes in quieting OpenShift and Kubernetes container installations to actionable incidents only. We help set up, optimize for speed, monitor storage, and perform continuous container monitoring. Our base service can also be upgraded to include Security Compliance monitoring and management as well.

    Highlights

    • Veteran-Led Service Delivery – vSQOD uses techniques and leadership from the most well-trained workforce in our country – the United States Military. With exceptional retention and training within the vSQOD, these men and women comprise VSO’s virtual Service Quality Operations Division (vSQOD) Managed Services.
    • Automate & Optimize – vSQOD scrutinizes ticket trends for automation and optimization opportunities. Each optimization is added to a DevOps backlog for implementation to control and/or lower creeping public cloud costs and minimize the impact of incidents to the customer’s IT teams.
    • Measures & Metrics – vSQOD uses Agile story points, team velocity, and iteration to make work visible. This consistent visibility is extremely important to ensuring that the resulting operation of an organization can be performed smoothly, and with predictable functionality and cost.

    Details

    Delivery method

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    For all inquiries, please contact VSO by emailing us at vsoapn@vso-inc.com  or calling us at 1(888) 805-0510.