Sold by: Zoom Video Communications, Inc. Â
Zoom helps consolidate communications, connect people, and improve collaboration in the boardroom, classroom, operating room, and everywhere in between.
Sold by: Zoom Video Communications, Inc. Â
Overview
Zoom Workplace helps enable more meaningful teamwork by bundling Zoom AI Companion, Team Chat, Phone, Meetings, Whiteboard, and more. An all-in-one solution for internal and external communications and collaboration powered by AI can help you save time, reduce costs, and increase productivity. Choose the right plan for your unique needs, scale to support growth, and customize with optional add-ons. View Zoom Workplace plans and capabilities here - https://www.zoom.com/en/products/collaboration-tools/Â
Zoom Contact Center helps businesses deliver prompt, accurate, and highly personalized customer experiences that support customer loyalty. To learn more about Zoom products, visit our website https://zoom.us .
For custom pricing, EULA, or a private contract, please contact sales (https://www.zoom.com/en/contact/contact-sales/Â ) for a private offer.
Highlights
- Zoom Workplace: Enhance the way you work with integrated workflows across Zoom products and third-party apps. Help simplify management with a single admin portal.
- Zoom Contact Center: Intelligent self-service and routing. Designed to provide instant, accurate resolution 24/7 and reduce call volume with a conversational AI chatbot.
- Complementary products: Add Zoom Revenue Accelerator to help improve collaboration among sales teams and promote customer engagement.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Zoom Workplace Business Plus | Up to 100 users | $53,440.00 |
Vendor refund policy
If you cancel, you will not be billed for any additional terms of service, and service will continue until the end of the current Subscription Term. If you cancel, you will not receive a refund for any service already paid for. Additional Support: Zoom Technical Support - https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support Zoom Community - https://community.zoom.com/Â
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Search our knowledge base, troubleshoot issues, or sign in with your Zoom account to open a support ticket.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Information Technology and Services
Simple and amazing video conferencing tool.
Reviewed on Mar 06, 2025
Review provided by G2
What do you like best about the product?
Zoom allows me to collaborate with my team in a simple and effective manner, allowing multiple participants to be involved with screen sharing discussions, enabling brain storming
What do you dislike about the product?
It took a bit of time to navigate the user interface of zoom, before understanding the simplicity of being able to connect with colleagues.
What problems is the product solving and how is that benefiting you?
Zoom helps me collaborate with people from different regions. I am able to be flexible and schedule meetings with my clients in different parts of the country and world around a flexible calendar schedule.
Leave a comment0 comments
Dhiren P.
Zoom Workplace
Reviewed on Mar 06, 2025
Review provided by G2
What do you like best about the product?
Easy to use in laptop and mobile for screen sharing and audio and video call also chat with friend and colleagues.
What do you dislike about the product?
Dependency on Internet connectivity new learner not easy to capture.
What problems is the product solving and how is that benefiting you?
Any time easy to connect for any location through mobile and laptop and save time and no business impact.
Also zoom workplace compare to other software on low cost.
Also zoom workplace compare to other software on low cost.
Vishwa S.
Zoom Workplace
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Zoom is good for business and lots of features like phone call, video call chat file sharing also we can share remote.
The Zoom phone application is of good quality and very easy to use, as well as to implement and integrate. and also good customer care support. And, I also use it every day.
The Zoom phone application is of good quality and very easy to use, as well as to implement and integrate. and also good customer care support. And, I also use it every day.
What do you dislike about the product?
I dislike Zoom because if my number is marked as spam, there is no solution from zoom.
What problems is the product solving and how is that benefiting you?
Sometimes we have faced phone call connecting issues and it resolved after the update zoom application.
Publishing
Love having features like Zoom Phone
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
I enjoy having features, like Zoom Phone, so I can talk to clients without having to use my personal phone number. This also allows me to take calls on my computer, like I would a video call. It gives me better work-life balance.
It's easy to use and sits right on the dock of my laptop. It's also easy to implement across an organization, giving employees a unified place to meet and discuss. It's also super useful for integrating notetaking apps with, and provides transparency to clients that the meeting is being recorded. I use Zoom Workplace pretty much every day.
It's easy to use and sits right on the dock of my laptop. It's also easy to implement across an organization, giving employees a unified place to meet and discuss. It's also super useful for integrating notetaking apps with, and provides transparency to clients that the meeting is being recorded. I use Zoom Workplace pretty much every day.
What do you dislike about the product?
Nothing specifically. Occasionally the app crashes but that's it.
What problems is the product solving and how is that benefiting you?
It's solving quite a few things for me. I really don't like to take calls or send texts to clients from my personal phone number, so this allows me to avoid doing so. Plus, you can add your ideal hours to get/send texts and calls. Mine is set to 9-5 to promote a healthy work-life balance.
Jahangir K.
Zoom Review
Reviewed on Mar 04, 2025
Review provided by G2
What do you like best about the product?
Easy to use and very adaptable took less than 2 hour to get use to of it
What do you dislike about the product?
Sometime there are server issue which cause drop in call and failure of text message
What problems is the product solving and how is that benefiting you?
Zoom Workplace is providing a overall solutions to get connect with team members within the company and other people as well.
I also used to call my candidates via zoom workplace
I also used to call my candidates via zoom workplace