Overview

    IBM® watsonx™ is an AI and data platform that includes three core components and a set of AI assistants designed to help you scale and accelerate the impact of AI with trusted data across your business. Enterprises are turning to watsonx because it is:

    Open: Based on open technologies that provide a variety of models to cover enterprise use cases and compliance requirements. Targeted: Targeted to specific enterprise domains like HR, customer service or IT operations to unlock new value. Trusted: Designed with principles of transparency, responsibility and governance so you can manage legal, regulatory, ethical and accuracy concerns. Empowering: Go beyond being an AI user and become an AI value creator, owning the value your models create.

    The platform offers flexibility, enabling you to start with one component or application and include additional ones as your needs grow.

    Highlights

    • Design solutions suited to your needs using multiple models and the power of the open-source community. Choose from models that can be targeted for specific business domains and use cases.
    • Build and govern AI models based on principles of trust, transparency and ethics.
    • Become an AI value creator with a platform that’s empowering and easy to use.

    Details

    Delivery method

    Delivery option
    New VPC Deployment
    Existing VPC

    Latest version

    Operating system
    Rhel 9.4

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing and entitlements for this product are managed outside of AWS Marketplace through an external billing relationship between you and the vendor. You activate the product by supplying an existing license purchased outside of AWS Marketplace, while AWS provides the infrastructure required to launch the product. Subscriptions have no end date and may be cancelled any time. However, the cancellation won't affect the status of an active license if it was purchased outside of AWS Marketplace.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Vendor refund policy

    Please contact your client account team for refund information

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    New VPC Deployment

    Root template for IBM watsonx deployment in a new VPC

    CloudFormation Template (CFT)

    AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."

    Version release notes

    v5.1.x Release

    Resources

    Support

    Vendor support

    Sign in to open a new case or review existing cases: https://www.ibm.com/mysupport/s/topic/0TO3p000000g8UsGAI/watsonx?language=en_US 

    You can view, start, or contribute to user discussions on the IBM Community. Find the watsonx group here: https://community.ibm.com/community/user/watsonx/home 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    320 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Aroldo R.

    Avaliação Watsonx Assistant

    Reviewed on Jan 10, 2025
    Review provided by G2
    What do you like best about the product?
    The best part is the possibility of integration directly through actions, using extensions.
    What do you dislike about the product?
    Unintuitive interface. I find it difficult to grant access to non-technical people
    What problems is the product solving and how is that benefiting you?
    scalable and reliable solution, with great NLP, which makes it easier to understand users' pain points
    Grazielli M.

    Avaliando Watsonx

    Reviewed on Jan 10, 2025
    Review provided by G2
    What do you like best about the product?
    O que eu mais gosto é a quantidade de coisas que podemos fazer, aparentemente é bem simples mas ainda não consegui ver na prática.
    What do you dislike about the product?
    Que ainda precisa de time tecnico para fazer algo simples.
    What problems is the product solving and how is that benefiting you?
    No momento não estamos resolvendo muita coisa pois estamos no projeto de migração da V1 para a V2, que inclusive acho que deveriam indicar fazer um novo bot e não migrar pq os problemas se tornam inumeros.
    Airlines/Aviation

    It seems more complex than friendly to me.

    Reviewed on Jan 10, 2025
    Review provided by G2
    What do you like best about the product?
    It is a powerful tool with diverse features and integrations.
    What do you dislike about the product?
    Ease of Integration, Difficulty finding consultancy for implementation.
    What problems is the product solving and how is that benefiting you?
    It was implemented as the company's digital service tool.
    Consulting

    Excellent product and service

    Reviewed on Dec 04, 2024
    Review provided by G2
    What do you like best about the product?
    Ease of building conversational flows and service provided by IBM employees
    What do you dislike about the product?
    Impossibility of reusing expired credits in a new subscription
    What problems is the product solving and how is that benefiting you?
    Serving tens of thousands of users in the largest Income Transfer Program for those affected by dam collapse
    Angela Riccel D.

    The answer to your question

    Reviewed on Nov 07, 2024
    Review provided by G2
    What do you like best about the product?
    It helps to answer complex questions instantly
    What do you dislike about the product?
    It is underrated and not known for others
    What problems is the product solving and how is that benefiting you?
    It ease on thinking as just one click you have an instant answer
    View all reviews