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    Customer Hijacking Prevention

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    Sold by: Namogoo 
    Customer Hijacking Prevention
    Listing Thumbnail

    Customer Hijacking Prevention

     Info
    Sold by: Namogoo 

    Overview

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    Customer Hijacking Prevention Detect and block unauthorized product and promotional ads injected into visitor sessions, preventing your customers from being diverted to your competitors.

    Highlights

    • eCommerce Customer Hijacking Prevention

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Customer Hijacking Prevention

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    CHP Generic Contract
    Customer Journey Hijacking Generic (Private Offers will be generated)
    $1,000,000.00

    Vendor refund policy

    no refunds

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Namogoo Support support@namogoo.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    7 external reviews
    External reviews are sourced from G2  and are not included in the star rating for this product.
    Retail

    Argumentative, Sketchy, Untrustworthy...and not worth the value.

    Reviewed on Aug 22, 2024
    Review provided by G2
    What do you like best about the product?
    They have tons of data that you can leverage in other solutions like content square.
    What do you dislike about the product?
    We found no value from them. They were constantly argumentative and didn't address our concerns properly. Beware...they propose AB tests to prove value, but its with their own solution saying who wins. You never see the numbers except from what their system says or what their system fires to Google Analytics. They totally game the tests. We turned the pixel off 4 times on our own and saw no measurable impact on conversion.
    What problems is the product solving and how is that benefiting you?
    Supposedly block Malware, bots...but we didn't see much different
    Consumer Electronics

    Not worth it

    Reviewed on May 23, 2024
    Review provided by G2
    What do you like best about the product?
    The interface was easy enough to use and their customer support was ok.
    What do you dislike about the product?
    Implementation was a nightmare. It took months and months with our devs and Namogoo's devs to get things worked out for use to use it on our Magento 2 website. Once it finally launched it didn't seem to have the effect on our overall websales that we were told it would.
    What problems is the product solving and how is that benefiting you?
    It was supposed to help increase overall revenue by giving targeted discounts to people based on their purchase behaviors, but I did not see any major impact.
    Sana K.

    Is of significant help

    Reviewed on Nov 08, 2022
    Review provided by G2
    What do you like best about the product?
    this platform Provides customer with a personalised promotion and a tailored shopping intent increases the sale without impacting the margins. The intent based promotions are highly effective.
    What do you dislike about the product?
    The customer service was personally not up to Mark. The promos can sometimes be a little overwhelming but is fairly alright.
    What problems is the product solving and how is that benefiting you?
    The intent based promotions are highly effective like I previously mentioned and the experience has been good
    Retail

    Great software with unique abilities

    Reviewed on Jun 10, 2022
    Review provided by G2
    What do you like best about the product?
    I like the ability to automatically offer discounts based on the visitors need and liklihood of abandoning, instead of offering everyone the exact same discount. I like being able to tell the AI my goal (increase orders or increase revenue per visit) and have them optimize for it. I like the detailed analytics they provide. Overall, there are many great aspects to this software that I have not seen elsewhere. The customer account management and support team are top-notch. Shout out to Levi!
    What do you dislike about the product?
    They need to add auto apply coupon links. That said, the team is working on it and it should hopefully be available soon. They are very receptive to my feedback and truly take into account their customer requests and needs. They actually care about making their product better.
    What problems is the product solving and how is that benefiting you?
    They help increase conversion rate and revenue. Especially for paid traffic.
    Health, Wellness and Fitness

    Average App with A difficult Customer Service Team

    Reviewed on Mar 15, 2022
    Review provided by G2
    What do you like best about the product?
    I like that the app has some capability to automate discount codes within the given range. However, it has limited capabilities and has to be separately created for desktop and mobile.
    What do you dislike about the product?
    The app needs to be onboarded and doesn't have a native Shopify integration. You need to work with an account manager to set it up and getting time with them is a real pain.
    What problems is the product solving and how is that benefiting you?
    Their response time is very poor and in spite of the 30-day money-back guarantee, they never return the money or honor their words. The only benefit was that they offer customised journeys for each customer but have a long way to go.
    Recommendations to others considering the product:
    Don't install this app unless you have a lot of members in your team who can do the heavy lifting for you. There are a lot of other alternatives available and listed on the Shopify Marketplace.
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