Overview
Test faster and significantly reduce errors while incorporating multiple languages and accents into your testing practices with Bespoken's Automated Testing for IVR. Ensure that your system is working all the time, make sure all your users are understood without frustration, and in the process, increase customer satisfaction, call deflections and first-call-resolution, all of which leads to significantly higher ROI on your IVR investment.
Highlights
- Test faster and significantly reduce errors
- Incorporate multiple languages, accents, and sound conditions into your tests
- Deliver the highest-quality Voice Experiences possible
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Self-Service Tier | Includes 5,000 interactions per month and 1 user | $24,000.00 |
Guided Tier | Includes 10,000 interactions per month, 10 hours of support, 3 users | $36,000.00 |
Vendor refund policy
We offer full refunds within the first 30 days of engagement, if you are not satisfied with the product or Bespoken's work.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email and Zoom (if required) support@bespoken.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.