Overview
Per the latest market research, one of the biggest reasons shoppers abandon their carts is due to a lack of clarity for accurate delivery dates. Shoppers are demanding that visibility early in the shopping journey, just like top retailers in the world. The stakes have never been higher to address this critical shopper's need. Retailers and brands deal with ever-increasing shoppers delivery expectations, customer acquisition costs, and increased carrier fees. Successfully competing and growing in this environment requires an enterprise-level platform that can use AI and your data insights to optimize every shopper's journey dynamically. It ensures that you provide the best possible experience to your shoppers, resulting in topline growth without sacrificing profitability. The FenixCommerce Intelligent Delivery Platform addresses both of these issues by providing your shoppers with accurate Estimated Delivery Dates and Smart Shipping Costs while giving your fulfillment team powerful tools to help them hit those EDDs using the lowest-cost-possible shipping services.
Highlights
- Accurate Estimated Delivery Dates set clear expectations: Improve conversion, reduce customer inquiries, and provide a personalized experience to each shopper with accurate EDDs in your checkout.
- Customize your checkout based on your business: Personalize your checkout for each shopper by presenting your choice of actual rates, flat rates, table-based rates, and promotional shipping offer like free shipping based on customer segments like first time buyers, loyal customers and many more.
- Save money on shipping with real-time carrier rate shopping: Connect your carrier accounts and let the IDP do the rest. The IDP can rate-shop every shipment (including dimensional weights and split/combined orders) in real-time to select the most cost-effective carrier/service that will support the shipping option chosen by the customer.
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Dimension | Description | Cost/month |
|---|---|---|
Premium | Brands Looking to increase revenue conversion | $1,429.00 |
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Customer reviews
Fenix works to help your business and offers a decent amount of features
Fenix delivery date system is GREAT!
Akhilesh Srivastava helped us integrate their system with our systems. Easy to use with ChannelAdvisor.com and BigCommerce.com . Very ganular on a per SKU basis. What we needed.
Improved Conversion with data driven Delivery Expectations
By tailoring these options further, profitability is increased. For example time frames on free shipping can be tailored based on conditions and Upselling to the next paid shipping level can be achieved. It truly has provided ChessHouse.com with an experience that is better for the customer and more cost effective and intelligent for the merchant.
It's harnessing data we already have + carrier and additional datapoints to provide a more tailored and helpful experience to the customer.
It's helping us avoid shopping offerings that are senseless or confusing to customers.