AWS Marketplace: Qualtrics XM Professional Services

Overview

Ibis Public Sector offers comprehensive services for both public sector and organizations to build, deploy, measure and improve the experience of internal employees and external customers. We use the industry-leading Qualtrics XM platform and bring expertise with thousands of implementations and over 250 Qualtrics XM certified professionals. We are a global partner and provide key services to implement and operate the Qualtrics XM platform. These services include:

Experience Management (XM) Consulting. Ibis Public Sector brings expertise in advising and helping organizations drive transformational change and mission performance by embedding experience management (XM) in the organizational strategy and culture.

Implementation Services. We empower clients and teams to accelerate their XM journey through training and a broad set of solutions, including platform configuration, user management, survey setup, contact management, dashboard development, and platform integrations.

Engineering Services. Our engineering services involve development of software and the seamless integration with XM Platforms. We develop custom software integrations and solutions and manage complex data migrations to support client needs and fast-track their XM journey and business strategy.

Managed Services. Our managed services encompass multiple areas that are designed to implementation and operate an experience program. These components include customer software development, experience strategy, platform/program support and operational support. Through our management as a service program, we enable decision intelligence for government leaders.

Please contact ips.aws.marketplace@ibispublicsector.com for more information.

Highlights

Data driven insights: We integrate and analyze operational and experience data across key systems to enable organizations to understand performance.
Measurement as a Service: Using the Qualtrics platform, we stand up and scale measurement programs across a wide range of use cases, including IT performance, customer experience, employee experience and virtually any program involving user feedback.
Migration: As part of our implementation support, we migrate legacy data into the Qualtrics platform and integrate with many industry-leading platforms, including Salesforce, Service Now, Dynamics and others.

Details

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Ibis Public Sector

Pricing

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Please reach out to ips.aws.marketplace@ibispublicsector.com for inquiries

Software associated with this service

Qualtrics

By Qualtrics LLC

Qualtrics (XM) helps brands continually assess the quality of their four core experiences-customers, employees, products, and brands. With Qualtrics XM, organizations can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with stakeholders.

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