AWS Marketplace: Drupal Help Desk

Overview

Drupal Help Desk is an enterprise support package for Drupal Pro that delivers dedicated and trusted U.S.-based human support. It provides general guidance across a range of Drupal-related topics like deleting a page, updating a plugin, or troubleshooting issues.

Drupal Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. Drupal Help Desk staff members are qualified, well-trained Drupal practitioners and engineers with direct knowledge of the features, functionality, and best practices for utilizing Drupal to its fullest potential.

Drupal Help Desk offers guaranteed service level agreement (SLA) tiers for your Drupal Pro support. Specialized requests that require additional time or more advanced expertise from a DevOps engineer, software developer, compliance expert, digital marketing specialist, SEO, or creative designer can be procured separately.

For Drupal Migration support, click here .

Highlights

Human help when you need it: Get quick guidance from qualified engineers on Drupal questions or issues, so you can keep managing your blog or website.
U.S.-based support: Access help from a U.S.-based team with deep knowledge of Drupal. Available M - F, 8:30 am to 5:00 pm EST.
Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.

Details

Sold by

Solodev

Pricing

Custom pricing options

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Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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Legal

Content disclaimer

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Resources

Vendor resources

Drupal Pro for AWS

Drupal Quickstart

Support

Vendor support

Drupal Help Desk is a dedicated enterprise service managed by Solodev that provides U.S.-based human support for Drupal Pro through an easy-to-use online ticketing system.

Drupal Pro includes complimentary basic email support for bugs or operational issues at drupal@solodev.zendesk.com

For Drupal Migration support, click here .

Software associated with this service

Drupal Pro

By Solodev

Drupal Pro for AWS is an enterprise distribution of the latest version of Drupal, the open source content management framework for building websites and apps. Built on Solodev Core, Drupal Pro is optimized for a single EC2 with RDS, automated backups, and more.

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