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    HCLTech Amazon Connect Migration Packaged Offering

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    Sold by: HCLTech 
    This Packaged Migration Service is for Enterprises looking to migrate away from Legacy Contact Center to Amazon Connect in a definitive timeline. This program will help your IT Team to focus on advanced capabilities in further readymade micro-packages.
    Listing Thumbnail

    HCLTech Amazon Connect Migration Packaged Offering

     Info
    Sold by: HCLTech 

    Overview

    Amazon connect is an Unconventional Cloud Contact Center solution that fits both into the CCaaS (SaaS) and cPaaS (PaaS) market! Solution Architects with CCaaS background would find it more engineering driven while the Solution Architects with SaaS background would find it too “packaged”. This means that new adopters need to take a pragmatic look at what they are building and ensure that the roadmap for the next 6-18 months is planned well in advance or face unpredictable migration.

    HCLTech has helped our customers both small and Large in this journey and have consolidated our experiences to build a Packaged Roadmap and Implementation Packages that have predictable outcomes and yet customized to your unique business model. Based on our experience we have packaged the migration services into easily consumable format that is both predictable, time bound and scope bound.

    Contact us to know more about this service to SuperCharge your Customer Experiences.

    Highlights

    • Packages that deliver value within 5 weeks or less!
    • Build and Execute Practical Roadmaps including Generative AI for your Business. We cover Retail, Banking, Insurance, Finance, Travel, Pharma, Hospitality and Utilities.
    • Convert your Contact Center from Cost-Center to Profit Center with Generative AI Assisted Personalized Marketing and Sales. Contact us to know how you can achieve this.

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    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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