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    Diagrid Conductor & Dapr Enterprise Support

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    Sold by: Diagrid 
    Put Dapr on autopilot with Diagrid Conductor: automate operations, enforce security best practices, improve uptime, and elevate insights across your Kubernetes clusters. Diagrid's Dapr Enterprise support plans provide you with production incident response, open-source troubleshooting and architectural guidance, leveraging Diagrid's deep knowledge of open-source Dapr.
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    Diagrid Conductor & Dapr Enterprise Support

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    Sold by: Diagrid 

    Overview

    Operate your Dapr applications in production, with confidence using Diagrid Conductor, complete with enterprise support for open-source Dapr.

    Conductor is a SaaS application developed by the creators of Dapr - the popular open-source Cloud Native Computing Foundation (CNCF) project. Conductor manages and automates all aspects of running Dapr on Kubernetes, ensuring operational excellence, detecting security, performance, and reliability issues, and providing real-time insights into critical downtime events. Whether you're running Dapr locally, on-premises, or in the cloud, Conductor serves as a single control center for all your Dapr-enabled clusters. For complete peace of mind, Diagrid offers a range of enterprise support plans for open-source Dapr with production incident response times, troubleshooting assistance and architectural guidance.

    Dapr Enterprise Support
    - Production-ready incident response: Issue investigation with initial response times as low as 1 hour and Diagrid-exclusive Dapr releases for critical fixes.
    - Open source Dapr support: Debugging and issue resolution for open source Dapr issues and feature prioritization for public releases.
    - Architectural consultancy: Access to the customer success team for architectural guidance, training sessions and ongoing questions.

    Conductor Capabilities
    - Reduced operational overhead and improved application reliability with failsafe upgrades & downgrades, automatic certificate rollouts and alerting on health insights.
    - Optimize security, reliability, observability and performance using the best practices guidance provided by Conductor's Advisor, informing you of recommendations & providing resolutions to detected issues.
    - Faster resolution of application and infrastructure issues with the Application Graph, which provides graphical insight into the health and dependencies of your services.
    - Proactively address issues on application health with dashboards for visualizing Dapr golden metrics and alerting on error rate, latency, and throughput. Also available as a Grafana dashboard.
    - Lower infrastructure cost with resource optimization advisories that evaluate application resource usage over time and provide you with optimized settings for your Kubernetes deployments.
    - Build applications faster by connecting Conductor to your dev environments to create and validate Dapr components, discover Dapr resources and shift-left your application security.

    "Conductor offers an easy way to gain an overview of the system & how Dapr and the components work together. It also reduces the Kubernetes knowledge required to gain vital metrics information." - Fabian Steinbach, Software Architect, Carl Zeiss Vision International GmbH

    Highlights

    • Get on the microservices golden path with Dapr, Kubernetes and Conductor. Follow industry best practices for developing distributed systems using the Dapr APIs for messaging, data and workflow.
    • Automate Dapr operations on Kubernetes, enforce security best practices, improve system uptime, and elevate insights across all your clusters.
    • Enterprise Dapr support with incident response times as low as one-hour, provided by Diagrid's team of Dapr creators and maintainers.

    Details

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    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Diagrid Conductor & Dapr Enterprise Support

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    Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.

    12-month contract (4)

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    Dimension
    Description
    Cost/12 months
    Gold cluster pack
    Conductor cluster pack (up to 5) with Gold Dapr Enterprise support.
    $120,000.00
    Silver cluster pack
    Conductor cluster pack (up to 5) with Silver Dapr Enterprise support.
    $80,000.00
    Bronze cluster pack
    Conductor cluster pack (up to 5) with Bronze Dapr Enterprise support.
    $45,000.00
    Conductor cluster
    Single Conductor cluster with Dapr community support.
    $4,000.00

    Vendor refund policy

    All software fees are non-cancellable and non-refundable.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Choose between Gold, Silver and Bronze Dapr Enterprise support plans to take your Dapr applications to production with confidence. Alternatively, leverage the open source Dapr community with Dapr community support.
    Contact us for a copy of our support policy at sales@diagrid.io 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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