Overview
ServiceNows products hosted on AWS as well as ServiceNows integrations with AWS help bridge the gap between the cloud of today and the cloud of tomorrow.
ServiceNow Next Generation Contact Center helps your organization automate and streamline work to improve employee productivity and handle requests more quickly and consistently. Communicate status updates and resolve issues before customers are even aware they exist with early detection on trending problems. Empower customers with the ability to self-serve or seek agent support on any channel. Boost agent performance with a modern, highly configurable user interface (UI) and a single workspace to manage all case activity.
ServiceNow Next Generation Contact Center combines Amazon Connect, Lex, Transcribe and other AI services with a platform for service delivery built on automated workflows, elevating the contact center experience regardless of volume and complexity.
Together, ServiceNow and AWS streamline contact handling, merging AI and machine learning for fast, context-aware responses and analysis, creating an intelligent, multi-channel contact center.
With ServiceNow on AWS you can: 1. Digitize your business and deliver great employee and customer experiences 2. Drive greater efficiencies and reduce technical debt across the enterprise 3. Create new and resilient ways of working through a unified experience.
The scalability and reach of AWS combined with ServiceNows intelligent platform for end-to-end digital transformation, will help customers optimize performance, maintain agility, and provide a more flexible and efficient environment for infrastructure management. ServiceNow helps make the world work better for everyone. ServiceNow is used by over 7,700 customers globally.
ServiceNow products are now available for purchase on the AWS Marketplace for a negotiated price only via the Private Offer process. Individual ServiceNow products are not available to purchase via self-service transaction. The pricing displayed in this listing is not specific to any of our individual products and is not the price you will pay; your pricing will be determined by reaching out to our Sales team. To purchase ServiceNow products on AWS, please contact your ServiceNow Sales team for your personalized, customized, and confidential Private Offer. If you are not working with a specific ServiceNow Sales team member, please email: awsmarketplacesubscriptionnotice@servicenow.onmicrosoft.com or reach out via our website: https://www.servicenow.com/contact-us.html .
Highlights
- ServiceNow products are now available on AWS, transactable through Private Offers on the AWS Marketplace, including IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), Customer Service Management (CSM), and other eligible product offerings.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Cost/month |
|---|---|
ServiceNow Next Generation Contact Center on AWS | $1.00 |
Vendor refund policy
Refund and cancellation policy goes here.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
Vendor support
ServiceNow Support is available to you 24/7 at the support link below, which includes links to helpful Product Documentation, our Knowledge Base, and our NOW Community of users.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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