Concierto MANAGE- Base Operations is a comprehensive SaaS platform designed for managing the entire lifecycle of applications and infrastructure across AWS, and on-prem environments. It features out-of-the-box multi-cloud integrations, integration with specialized infra, performance and security tools, a robust ITIL process workflow-based orchestration model with over 600 automated processes, all powering advanced IT service management.
Overview
Hybrid cloud environments demand a unified platform to efficiently manage the entire lifecycle of applications and infrastructure, across cloud and on-premises environments.
Concierto MANAGE-Base Operations is a powerful SaaS, zero code platform that enables enterprises to operate the full lifecycle of applications and infrastructure seamlessly across AWS On-premise and private clouds from a single console. Concierto Manage is based on ITIL standards and is ISO 27001 and CSA Star certified. Concierto MANAGE- Base Operations SaaS Solution covers the following:
Key Features
- Concierto MANAGE: Base Platform: All features such as Admin, Automation Catalogs, 3rd party integrations, CMDB, ITSM, Monitoring. See Concierto MANAGE- Base Operations for details.
- Organizational hierarchy, roles and responsibilities, authorizations, CAB workflows.
- Out of the box Automation Catalogs for the Hybrid Cloud.
- Plug and play box integrations with 30+ specialized infrastructure and applications management tools.
- Provisioning and customizable workflows from acatalog of over 600 automations.
- Dynamic, hybrid-cloud CMDB with near real-time updates of asset information and changes across all cloud and on-prem environments.
- End to End hybrid cloud ITSM- One click Request, Change & Problem and AI based Incident Management.
- Infrastructure Monitoring solution
- Concierto Automation Library with the ability to create custom workflows by integrating automations.
- 360 degree operational Analytics and periodic reporting; deep insights with real-time and periodic reports on operations, SLAs, consumption, and anomalies.
- Calendarized IT operations and real-time collaboration tools
- Online learning, knowledge base, documentation, and user support
Highlights
- Rapid Deployment and time to launch: Concierto MANAGE-Base Platform can be deployed within weeks by Trianz professional services or partners as opposed to months and years taken by legacy tools.
- Ease of learning and use by IT Ops teams operating in on-prem environments; Single pane of glass with high degree of Self-service; Simplification of skill base and operations; High velocity and efficient services.
- Comprehensive incident, change, and event management capabilities, which includes automated incident creation, RCA and impact analysis, and one-click remediation.
Details
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Dimension | Description | Cost/12 months |
|---|---|---|
Per VM Managed per month | $26 Per Virtual Machine Managed per month | $312.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Custom pricing options
Find a fit for enterprise or unique needs with a private offer.
Legal
Vendor terms and conditions
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Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Contact us https://www.concierto.cloud/contact-us MailTo: onboarding@concierto.cloud
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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