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    Purpose-built AI for Conversation Data

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    Sold by: Symbl.ai 
    Transform unstructured audio, video and text data into structured insights and knowledge.
    Listing Thumbnail

    Purpose-built AI for Conversation Data

     Info
    Sold by: Symbl.ai 

    Overview

    Symbl.ai unlocks access to state of the art large language models for all types of communication data. It enables enterprises to analyze multi-party conversations and transform unstructured conversations into knowledge, events, and insights.

    There are three core components of the platform:

    1. Automatic Speech Recognition: By default, using our ASR, customers can convert audio and video conversations to text in real-time and asynchronously. Real time speech recognition is supported with WebSocket and telephony protocols such as SIP and PSTN. Asynchronous speech recognition is supported via REST interface. Customers can also submit transcripts generated with their own ASR using our Async Text API.

    2. Real time AI: After processing a conversation, customers can use APIs such as Entities, Trackers, Action Items, Sentiments and more for extracting task specific conversation intelligence in real time.

    3. Generative AI: The platform enables generative capabilities through Nebula LLM - a foundation model for conversation data and performing instructed tasks in the context of the conversation such as summarization, information extraction, report generation, and others. The Nebula LLM is augmented by Nebula embeddings - an embeddings model using which customers can transform conversations into vectors and feed as a context to the Nebula LLM to perform generative tasks using historical data.

    Highlights

    • Purpose built: Our models and embeddings are built on human conversations, providing higher accuracy and low latency on conversation data.
    • Programmable: Our technology seamlessly integrates with data and tools of customers choice with minimum or no code experience, enabling customized intelligence.
    • API first: we are a API-first platform with a great developer experience to integrate natively in products.

    Details

    Sold by

    Delivery method

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Purpose-built AI for Conversation Data

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    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.

    Usage costs (3)

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    Dimension
    Cost/unit
    Free trial - Up to 1000 mins of voice or video and 10K words of text per month
    $0.00
    $0.027/min up to 30K mins/month and $0.017/min after that
    $0.058
    $0.0002/word up to 3.75M words/month and $0.00012/word after that
    $0.025

    Vendor refund policy

    Contact us about refunds by emailing at support@symbl.ai 

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Slack, E-mail support support@symbl.ai 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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