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    VICIdial® on AWS

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    This image is the fastest way to deploy VICIdial® the Open Source Contact center solution on AWS EC2 in One-Click
    Listing Thumbnail

    VICIdial® on AWS

     Info

    Overview

    This is a repackaged open-source software wherein additional charges apply for extended support with a 24-hour response time.

    VICIdial® is the ultimate contact center solution for businesses looking to improve customer engagement and boost sales. With its powerful and user-friendly interface, VICIdial makes it easy to manage all your inbound and outbound calls, SMS and email campaigns in one place.

    With VICIdial, you'll be able to:

    • Automate your sales and marketing processes with ease
    • Streamline your customer engagement and support workflows
    • Improve your team's productivity with advanced reporting and analytics
    • Maximize your ROI with real-time data and insights

    Whether you're a small business looking to improve customer engagement or a large enterprise seeking to streamline your operations, VICIdial has you covered. With its flexible and scalable architecture, VICIdial can be customized to meet your business's specific needs.

    This EC2 image simplifies installing VICIdial by presenting a One-Click solution for deploying your own Contact center solution.

    So why wait? Click "Continue to Subscribe" and see why VICIdial is the leading customer engagement platform on the market!

    Getting Started

    • Click on the "Continue to Subscribe" button.
    • Review the terms and conditions for the AMI and then click on the "Accept Terms" button.
    • Launch the AMI by clicking on the "Launch" button in the AWS Marketplace or using the EC2 Launch Wizard.
    • Choose the desired instance type and configure the necessary settings for your AMI, such as the number of instances, storage, and security groups. You need ports 22/tcp, 80/tcp, 443/tcp, and 5060/udp open to use this image
    • Review the launch settings and click on the "Launch" button.
    • Choose an existing key pair or create a new one to access your instance.
    • Launch the instance by clicking on the "Launch Instances" button.

    That's it! Your instance is now launching and should be available in a few minutes. You can access it through the EC2 instances in the AWS Management Console. You can access your new contact center solution through;

    Web Browser http://your-server-ip/vicidial/welcome.php  Username: 6666 Password: #Get this on SSH access to the instance.

    SSH Access Instance IP: #Get this on the AWS Management Console Username: ec2-user SSH Key setup during instance provision.

    If you love the VICIdial project, consider buying the official user guide at; http://www.vicidial.org/store.php 

    Disclaimer: All product and company names are trademarks™ or registered® trademarks of their respective holders. Their use does not imply any affiliation with or endorsement by them. VICIdial is a registered trademark of the VICIdial Group. This product contains the latest patched software from respective vendors; we do not claim that all vulnerabilities have been addressed.

    Highlights

    • Latest stable VICIdial
    • Contact Center in a box
    • One-Click Deploy

    Details

    Delivery method

    Delivery option
    64-bit (x86) Amazon Machine Image (AMI)

    Latest version

    Operating system
    OtherLinux 9.4

    Typical total price

    This estimate is based on use of the seller's recommended configuration (t3.medium) in the US East (N. Virginia) Region. View pricing details

    $0.11/hour

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    VICIdial® on AWS

     Info
    Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time. Alternatively, you can pay upfront for a contract, which typically covering your anticipated usage for the contract duration. Any usage beyond contract will incur additional usage-based costs.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    Usage costs (64)

     Info
    Instance type
    Product cost/hour
    EC2 cost/hour
    Total/hour
    t2.small
    $0.068
    $0.023
    $0.091
    t2.medium
    $0.068
    $0.046
    $0.114
    t2.large
    $0.068
    $0.093
    $0.161
    t2.xlarge
    $0.068
    $0.186
    $0.254
    t2.2xlarge
    $0.068
    $0.371
    $0.439
    t3.small
    $0.068
    $0.021
    $0.089
    t3.medium
    Recommended
    $0.068
    $0.042
    $0.11
    t3.large
    $0.068
    $0.083
    $0.151
    t3.xlarge
    $0.068
    $0.166
    $0.234
    t3.2xlarge
    $0.068
    $0.333
    $0.401

    Additional AWS infrastructure costs

    Type
    Cost
    EBS General Purpose SSD (gp3) volumes
    $0.08/per GB/month of provisioned storage

    Vendor refund policy

    Cancel Anytime

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    64-bit (x86) Amazon Machine Image (AMI)

    Amazon Machine Image (AMI)

    An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.

    Version release notes

    This version is based on Alma Linux 9.4. A robust linux that is 1:1 compatible with RHEL

    Additional details

    Usage instructions

    Getting Started:

    1. Provision an EC2 instance with the right capacity for your needs. For smaller installations we suggest t3.medium. For larger sites, m3.xlarge

    2. Access the web portal at: http://ip.adderss.of.instance  e.g. (http://1.2.3.4 ). The default Username is ec2-user and password is available on login.

    3. Enjoy

    Resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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