Overview
Moveworks is the universal AI copilot for finding information and automating tasks across all your business applications. Imagine if your employees could chat to access information and workflows spread across everything from Salesforce to Workday to SAP and more. Moveworks gives employees one place to go to search and get support across departments including IT, HR, Finance while reducing costs for your business.
The Moveworks Copilot is powered by a pioneering Reasoning Engine that uses a combination of public and proprietary language models to understand employee requests, then build and execute multi-step plans to resolve them. The worlds most innovative brands like Databricks, Broadcom, Hearst, and Palo Alto Networks trust Moveworks to eliminate repetitive support issues, deliver instant knowledge, and empower employees to be more productive.
Moveworks brings disparate enterprise data and workflows together into one ecosystem-agnostic Copilot that natively integrates with hundreds of enterprise systems. For custom use cases, Moveworks enables developers to leverage Creator Studio to easily build their own integrations.
Existing search solutions only solve part of the employee support problem - finding information. They can not automate anything. Bot toolkits are hard to build with and do not scale. App-specific copilots enhance the usability of only one app. Only Moveworks offers a Copilot that surfaces information and automates tasks to resolve issues end to end, solving the entire employee support problem and delivering value on day one. That is why over 300 companies across industries trust Moveworks to help their employees work smarter and focus on the work that really matters.
Highlights
- Moveworks Copilot: Find information and automate tasks across systems from wherever you work today, Copilot Insights: Analyze the performance of your Moveworks Copilot
- Creator Studio: Build and deploy custom conversational AI use cases for your Moveworks Copilot
- Employee Experience Insights (EXI): Discover opportunities to optimize service delivery, Knowledge Studio: Generate employee-facing knowledge grounded in your enterprise data
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
1,000-2,500 users | Price per user per year | $150.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Moveworks provides both implementation and ongoing support through a dedicated customer success team. Implementation consists of configuration, rigorous testing, launch preparation and comms. Ongoing post-implementation support includes strategic account planning, use case development, analytics and insights, and ongoing learning opportunities. Additionally, there is Moveworks Academy and public-facing Documentation. Existing customers can contact their dedicated customer support team by submitting a case on to support@moveworks.com .
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
Automated IT Support - Volume Reduction
Moveworks made it very easy to get started. We have good joint success programs and are on the same page
Our utility workers use it for their critical work!