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    Unit 42 Retainer

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    Sold by: Palo Alto Networks 
    From cases involving rogue insiders to organized crime syndicates and nation-state threats, Unit 42 performs more than 1,000 incident response investigations each year. The Unit 42 Retainer gives you deep forensics and response expertise when you need it most, with predetermined service-level agreements (SLAs). You can also allocate your retainer credits for proactive Unit 42 cyber risk management services scoped during your retainer term. Our trusted advisors can assist your team with security strategy, assessment of technical controls, and overall program maturity.
    Request private offer
    Listing Thumbnail

    Unit 42 Retainer

     Info
    Sold by: Palo Alto Networks 
    Request private offer

    Overview

    Purchase a set number of prepaid Unit 42 Retainer Credits at a level that fits your budget and cybersecurity needs. Unit 42 by Palo Alto Networks offers four retainer levels and service-level agreements (SLAs) to complement your organization’s existing security operations capabilities and meet your incident response requirements.

    You can purchase one of four retainer levels based on your budget and your cybersecurity needs:

    • Level 1: 250 - 500 prepaid credits with a 24-hour remote SLA & reasonable efforts en route SLA*
    • Level 2: 550 - 1,100 prepaid credits with an 8-hour remote SLA & 48-hour en route SLA
    • Level 3: 1,250 - 2,250 prepaid credits with a 4-hour remote SLA & 36-hour en route SLA
    • Level 4: 7,500+ prepaid credits with a 2-hour remote SLA & 24-hour en route SLA

    *The SLA is for Incident Response services only, where the en route SLA is for the continental US, UK, Ireland, Germany, France, Saudi Arabia and UAE only.

    For additional information reach out to unit42-sales@paloaltonetworks.com .

    Highlights

    • You purchase a set number of credits of Unit 42 incident response and cyber risk management services to be scoped for use within the term of the retainer.
    • Your retainer credits can be used for incident response or proactive cyber risk management services.
    • The Unit 42 Retainer is available for commercial clients only. Not available for Public Sector clients.

    Details

    Sold by
    Palo Alto Networks 
    Categories
    Security 
    Assessments 
    Delivery method

    Pricing

    Custom pricing options

    Request private offer
    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

    Legal

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Support

    Vendor support

    If you have been breached or have an urgent matter, please call the Unit 42 Incident Response team or fill out the form to get in touch immediately.*

    North America Toll-Free: +1.866.486.4842 (+1.866.4.UNIT42) EMEA: +31.20.299.3130 APAC: +65.6983.8730 Japan: +81.50.1790.0200

    *Please note that this hotline is for immediate crisis support only and is not intended to be used for any non-crisis question such as employee inquiries or advertising/marketing/sales solicitations.

    Software associated with this service

    Prisma Cloud (Annual Contract)
    By Palo Alto Networks
    Prisma Cloud by Palo Alto Networks enhances security across your entire AWS environment for a proactive and unified defense against cloud risks.
    View product