Overview
This service includes the design, configuration and deployment of a Cortex XSOAR environment for AWS, covering initial console optimization, configuration of up to two XSOAR use cases and one TIM use case, customization of playbooks and tasks within the available Out-of-the-Box (OOTB) options.
Up to ten integrations and twenty-five tasks per custom playbook are implemented in both a production and test environment for a SecOps team. Detailed design and As-built documentation of the installed environment is also provided, along with a complete project plan and knowledge transfer to ensure a successful implementation.
- Configuration of two (2) XSOAR use cases and one (1) TIM use case.
- Customization of playbooks and tasks.
- Console deployment.
- Does not include playbooks, integrations or tasks outside of OOTB.
- Solution design documentation.
- Configuration of up to one production XSOAR platform and one test environment for one (1) SecOps team.
- Definition of up to two (2) use cases, identifying required integrations, tasks and actions to be configured for each one.
- Definition of up to one (1) threat intelligence management use case, and identification of required TIM integrations, tasks and actions.
- Customization of up to two (2) XSOAR OOTB playbooks.
- Customization of up to two (2) XSOAR TIM OOTB playbooks.
- Configuration of up to ten (10) XSOAR Cortex OOTB integrations per custom playbook.
- Configuration of up to twenty-five (25) tasks per custom playbook.
- Delivery of project plan.
- Delivery of the As-built document of the installed environment.
Highlights
- Complete deployment of Cortex XSOAR and TIM: design, configuration and initial optimization of the environment, including production consoles and testing for a SecOps team.
- Customization of use cases and playbooks: configuration of up to two XSOAR use cases and one TIM use case, with customization of OOTB playbooks, integrations and specific tasks for each need.
- Documentation and knowledge transfer: delivery of the project plan, detailed As-built documentation and personalized training to ensure the correct operation and management of the configured environment.
Details
Pricing
Custom pricing options
Legal
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Support
Vendor support
Our Service Level Agreement (SLA) guarantees 24/7* support to ensure uninterrupted assistance for our clients. We commit to a first response time of under 15 minutes, providing prompt attention to your needs. Our SLA includes vendor support to address issues requiring external expertise, ensuring seamless problem resolution. Clients can reach us anytime through Xelco, telephone, email, or live chat, offering flexible communication options tailored to their preferences.
- Restrictions may apply.
- Contact support for more information at www.netdatanetworks.com/en/contact-us or via email info@netdatanetworks.com