Sold by: IBM Software
Deployed on AWS
Observe your AWS environments in real-time with high-fidelity data that helps you find and fix problems before they impact users. Request an annual contract through this specific listing.
4.4
Overview
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Instana Application Incident Remediation
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Instana Full-Stack Observability
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Instana Cloud Native Optimization
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Instana Digital Experience Monitoring
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Instana and GenAI
Instana redefines performance monitoring for cloud-native applications, delivering speed, efficiency, and automation. It's the ideal complement to AWS, enabling agile development and real-time adaptability to evolving infrastructure and application dynamics. With Instana, auto-discover application components, trace requests, and map dependencies effortlessly, ensuring unparalleled visibility to navigate rapid changes effortlessly.
Our industry-leading 1-second granularity and comprehensive request tracing guarantee no issue escapes detection. Gain full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with user-friendly dashboards and SmartAlerts™ for tailored alerts. Seamlessly integrated into AWS, Instana supports over 300 technologies, providing worry-free performance monitoring.
To try Instana for free, visit this Instana AWS Marketplace listing: https://ibm.biz/aws_marketplace-instana_paygo
Highlights
- Built-in automation and AI help you deploy and start collecting insights across your full stack within minutes. Automated root cause analysis and recommendations provide faster issue resolution.
- Unlike competitors that sample traces, Instana captures 100% of all requests in real-time, ensuring complete visibility into application performance.
- Seamlessly integrate your IT landscape with AWS services and 300+ integrations with no visibility gaps across your cloud, micro-services and containerized environments.
Details
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Delivery method
Deployed on AWS
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Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $954.00 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $255.00 |
Dimension | Description | Cost/unit |
|---|---|---|
1GB Data Ingest | Billed for data ingestion exceeding the included allowance under the 'Fair Use Policy.'* | $0.27 |
1 Standard Managed Virtual Server (MVS) hour | Standard: All-in-one Observability (Infrastructure, Tracing, EUM, Synthetics) | $0.13 |
1 Essentials Managed Virtual Server (MVS) hour | Essentials: Basic Observability (Infrastructure Monitoring only) | $0.03 |
1000 RU Managed Point of Presence add-on exceeding usage | Managed Point of Presence add-on exceeding usage | $14.00 |
IBM Instana Observability Logs in Context Add-on 30 day retention | Logs in Context 30 days retention add-on exceeding usage | $4.45 |
Vendor refund policy
All fees are non-cancelable and non-refundable, and Client shall not be entitled to a refund for any amounts already paid except as otherwise provided in the End User License Agreement (EULA).
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Support contact at https://ibm.biz/instana-support
Pricing FAQ: https://ibm.biz/instana-pricing-faq
Find the right size for your solution and estimate your Instana price: https://ibm.biz/instana-pricing_calculator
We also offer shared Slack Channels during trial and subscription.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By IBM Software
By Dynatrace
Top
10
In Observability, Monitoring and Observability
Top
10
In Observability, Migration
Top
10
In Generative AI, Log Analysis
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Request Tracing Granularity
Captures 100% of all requests in real-time with 1-second granularity, ensuring complete visibility without sampling
Automated Root Cause Analysis
Built-in automation and AI-driven root cause analysis with recommendations for faster issue resolution
Full-Stack Visibility
Provides full-stack visibility across application code, Kubernetes containers (EKS/ECS), and micro-services with dependency mapping
Technology Integration Support
Supports over 300 technology integrations including AWS services, cloud platforms, micro-services, and containerized environments
Intelligent Alerting System
SmartAlerts feature delivers tailored alerts based on application performance monitoring across the full stack
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for seamless deployment and correlation
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry data retention and reduce storage costs.
Standard contract
No
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Customer reviews
Information Technology and Services
Intuitive UI and Real-Time Visibility with Powerful Integrations
Reviewed on Sep 27, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM Instana is its intuitive UI/UX, which makes monitoring and troubleshooting straightforward and easy to navigate. It offers strong real-time visibility into performance across both applications and infrastructure. Another major advantage is the wide range of integrations, which makes it simpler to connect with different technologies and create a more comprehensive observability solution for customers.
What do you dislike about the product?
One area that could be improved is the level of technical support, especially for complex issues where response times could be faster. Instana’s AI capabilities are promising, but I’d like to see more advanced AI-driven insights, stronger automation, and better predictive analytics. Improvements in these areas would make the platform even more valuable for teams managing increasingly complex application and infrastructure environments.
What problems is the product solving and how is that benefiting you?
IBM Instana helps us tackle application performance monitoring and troubleshooting challenges by giving us real-time visibility across our applications, services, and infrastructure. It makes it easier to spot performance issues quickly, understand service dependencies, and cut down on troubleshooting time. As a result, our team can maintain application reliability and respond to incidents faster. Another advantage is its competitive pricing, which feels more cost-effective than some alternatives.
Computer Hardware
Visibility Makes Troubleshooting EasierClear Real-Time Visibility That Speeds Up Troubleshooting
Reviewed on Sep 20, 2026
Review provided by G2
What do you like best about the product?
What I like most about IBM Instana is how clearly it shows application performance and how quickly it helps me pinpoint issues. The monitoring and real-time visibility are especially helpful when I’m troubleshooting problems across different services. I also find the interface fairly easy to navigate, so I can understand what’s happening without spending too much time digging through logs manually.
What do you dislike about the product?
The biggest downside is that IBM Instana can take a while to fully understand and configure, especially in more complex environments. It can also generate a large volume of monitoring data and alerts, which may feel overwhelming at first. A smoother setup experience and more intuitive alert management would make it much easier for new users to get started and stay on top of what matters.
What problems is the product solving and how is that benefiting you?
IBM Instana helps reduce the time we spend identifying and troubleshooting application performance issues. It gives us clear visibility into our services and helps pinpoint where problems are occurring, making it easier to investigate and address issues before they have a bigger impact. Overall, it improves our troubleshooting efficiency and gives the team a stronger understanding of application performance.
Manfred A.
Instant Insights into Application Behavior
Reviewed on Sep 09, 2026
Review provided by G2
What do you like best about the product?
Instant insight into the applications behaviour.
What do you dislike about the product?
Nothing. It just works the way it is supposed to.
What problems is the product solving and how is that benefiting you?
Investigation of incidents and misbehaving applications.
Information Technology and Services
Great tracing, but slow to support the latest JDK after GA
Reviewed on Sep 04, 2026
Review provided by G2
What do you like best about the product?
It gives you the trace you need to monitor and identify issues across multiple layers of the application.
What do you dislike about the product?
It does not seem to work with the latest JDK fast enough after the GA release. It does not make it easy to upgrade to match the latest JDK. For other languages, it appears to be fine.
What problems is the product solving and how is that benefiting you?
Production latency issue across multiple micro services.
Computer Software
Centralized Performance & Observability Metrics for SREs
Reviewed on Aug 11, 2026
Review provided by G2
What do you like best about the product?
It helps site reliability engineers rely on performance and observability metrics in one place.
What do you dislike about the product?
it can be relatively complex to configure and managed by SRE admins.
What problems is the product solving and how is that benefiting you?
It helps in containers and POD insights to assess and optimise the Kubernetes clusters.