Overview

Grafana Cloud is a fully managed, composable observability platform that brings together Prometheus metrics, logs, traces, and more with Grafana visualizations. The platform is powered by Grafana Labs' highly scalable and performant open source observability software - Grafana Mimir for metrics, Grafana Loki for logs, and Grafana Tempo for traces - and integrates with 100+ external data sources, including AWS CloudWatch, Elasticsearch, Graphite, and InfluxDB. Grafana Cloud is also integrated with Grafana k6 for performance and load testing and Grafana Incident and Grafana OnCall for managing your incident response workflow. Whether you are just getting started with observability or already have tools in place, Grafana Cloud lets you focus on getting the most out of observability, without the overhead of building, installing, maintaining, and scaling your own stack.

Self-serve pricing starts at $19 / month with included monthly usage and the following monthly pricing as you scale:

20k Metrics with additional usage at $8 per 1k metric active series (1 DPM) 100 GB Logs with additional usage at $0.50 per GB ingested 100 GB Traces with additional usage at $0.50 per GB ingested 1,000 k6 Virtual User Hours (VUh) with additional usage at $0.15 per VUh 5 Monthly Active Users with additional usage at $8 per active user 100 GB Profiles with additional usage at $0.50 per GB ingested Paid add-ons:

Single Enterprise Plugin: +$25 per active user per month Grafana IRM: +$20 per active user per month Visit https://grafana.com/pricing/ for the most up-to-date pricing and features.

Highlights

Get started in minutes with guided workflows and prebuilt dashboards that help you monitor your cloud native infrastructure, services, and applications.
Leverage Grafana Cloud's ecosystem of 100+ data sources and integrations to unify disparate data.
Natively correlate between metrics, logs, and traces so you can speed up root cause analysis and reduce MTTR.

Details

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Grafana Labs

Pricing

Grafana Cloud observability: Grafana, Prometheus metrics, logs, traces

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Pricing is based on contract duration. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for any usage exceeds the entitle amount or not covered in the contract. These charges will be applied on top of the contract price. If you choose not to renew or replace your contract before it ends, access to your entitlements will expire.

1-month contract (2)

Info

Dimension	Description	Cost/month	Overage cost
Grafana Cloud Pro Pay As You Go	Includes access to Grafana Cloud Pro Pay As You Go	$19.00
Grafana Cloud Advanced	Includes access to Grafana Cloud Advanced	$299.00

Vendor refund policy

Contact Grafana Labs

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Delivery details

Software as a Service (SaaS)

SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

Support

Vendor support

Grafana Labs offers a variety of support resources. For technical documentation of key concepts and features, guides on getting started, and best practices, visit https://grafana.com/docs/ . You can also ask and find answers to your technical questions in our Community Forums by visiting https://community.grafana.com/ . We also regularly offer free, hands-on workshops, you can register your interest at https://grafana.com/go/workshop-interest/ . Additionally, our Professional Services team is available to facilitate training for organizations. If you are interested in learning more about a paid training session for your team, please submit a request to training@grafana.com or reach out to your Customer Success Manager to discuss further.

AWS infrastructure support

AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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