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Incredible customer support, attentive feedback response and a solid overall product
What do you like best about the product?
When we started with Coralogix their search speed and storage optimizations stood out. The storage optimizations allowed us to significantly reduce our logging costs without losing mission-critical features. Of late they have made improvements to their UX and have evolved into a full-fledged monitoring suite equipped with APM, alerting, and security tools. But over the months their lightning-quick customer support is what I have come to appreciate the most.
What do you dislike about the product?
Initially, the UX of the log viewer was the primary pain point, but they were quick to act on feedback and have now implemented changes in the right direction. We were not able to make alerting work for us though. We either ended up with alert fatigue or could not reduce our time to problem discovery using the information given in the alert.
What problems is the product solving and how is that benefiting you?
Logging was a big chunk of our monthly tech cost. Coralogix offered us a solution that would potentially reduce this cost and keep it predictable. The fact that our cost was predictable was a big thing for us cost-sensitive folks.
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Tessian migration and integration with Coralogix
What do you like best about the product?
Coralogix were very responsive and flexible during the onboarding process. Any issues were promptly addressed and, generally, it has been a very pleasant experience
What do you dislike about the product?
There have been a few minor feature gaps that were missed during the proof of value process.
What problems is the product solving and how is that benefiting you?
Coralogix enables us to monitor and support our platform to the levels our customers expect, using their logs and metrics solutions.
Working with Coralogix has been an amazing!
What do you like best about the product?
The people I work with at Coralogix. We are not a big company but I feel like they are on my team 24x7 365 I have been able to get help. I have used Datadog, Splunk, Cloudwatch, NewRelic, and other systems I can do all of what I used to do in those systems combined and have been more successful than when I used a combination of those systems. We process millions of logs each day and I am able to do it in a fast and cost-effective way.
What do you dislike about the product?
Like any system, you have to spend time implementing their solution. It was not too hard after about an hour I understood much of the system and was successful.
What problems is the product solving and how is that benefiting you?
I use Coralogix for understanding my logs, my systems, data quality, tracing, and alerting. I keep finding ways to use Coralogix in ways I hadn't thought of. Coralogix is now where I go first to understand my system and how it is performing.
Coralogix - Our BEST service provider in all terms
What do you like best about the product?
How they solve log management processing, the fantastic support, and the proactive actions they made for us that save time!
What do you dislike about the product?
Hard to find one, but we are happy with the tech and the people at Coralogix.
What problems is the product solving and how is that benefiting you?
Log management, Prometheus and Grafana as a Service, Smart alerting and OpenTelemetry
Nice aggregations and fast queries
What do you like best about the product?
graphs that you can generate based on queries, and fast matching to free text search
What do you dislike about the product?
some bugs with the search query (building the actual query, sometimes the text gets corrupted)
What problems is the product solving and how is that benefiting you?
handling BIG data, quering it fast and aggregating the result in a way that helps investigate specific bugs or new features behavior
the best solution for analyzing logs and monitor your system data
What do you like best about the product?
The ease of use, the out of the box alerts and the support which is very responsive and helpful.
What do you dislike about the product?
still lack a full APM solution to compete with other vendors
What problems is the product solving and how is that benefiting you?
one platform where you can see your logs , infra metrics and alerts
Coralogix - simple and effective
What do you like best about the product?
Ease in onboarding
Out-of-the-box alerts
Great search capabilities
Little to no, tech expertise is needed our support team can make use of it.
Out-of-the-box alerts
Great search capabilities
Little to no, tech expertise is needed our support team can make use of it.
What do you dislike about the product?
Don't have a lot to say here, the product is evolving and so are our use cases.
What problems is the product solving and how is that benefiting you?
Easy-to-search logs help to debug production issues faster
Alerts basis certain logs for preemptive actions
Our support team can do preliminary investigation basis these logs.
Alerts basis certain logs for preemptive actions
Our support team can do preliminary investigation basis these logs.
CORALOGIX REVIEW - Aman Seth
What do you like best about the product?
Simple yet full of features, UI is intuitive and easy to find needed items.
Search is fast, categorization of applications is also great, plus log2metric feature.
Search is fast, categorization of applications is also great, plus log2metric feature.
What do you dislike about the product?
Real user monitoring and Device monitoring domain is missing
P90, p95 latency metrics on log 2 metrics.
Archive is extremely slow.
user permission needs more categorization
P90, p95 latency metrics on log 2 metrics.
Archive is extremely slow.
user permission needs more categorization
What problems is the product solving and how is that benefiting you?
monitoring and diagnostics is what is expected from coralogix and it works great in those terms.
log to metrics is another dimension which enables quick view of metrics
log to metrics is another dimension which enables quick view of metrics
Coralogix is one of the best centralize log app.
What do you like best about the product?
Support is excellent, answering very fast and helping with any question
Feature grows fast. There are new cool things every few weeks.
The team is happy to do Demo and show the cool things.
The Alerts mechanism is very good, integrated with slack channel and alerts us.
Feature grows fast. There are new cool things every few weeks.
The team is happy to do Demo and show the cool things.
The Alerts mechanism is very good, integrated with slack channel and alerts us.
What do you dislike about the product?
Nothing, all our developers and sales love to use Coralogix as it very intuitive way to search and watch logs in one centralize place
What problems is the product solving and how is that benefiting you?
Centralize Log.
Have in one place all developers need for debue, no need to connect to CLOUD resource.
Production monitoring is very easy and in one place
Have in one place all developers need for debue, no need to connect to CLOUD resource.
Production monitoring is very easy and in one place
The High TCO Category Lightning-fast Queries in Coralogix is very useful and super fast
What do you like best about the product?
The High TCO Category Lightning-fast Queries and related features under that category, in Coralogix, are beneficial and super fast. In High Category, Searching for a string match in millions of logs for the last 7 days and getting a result in 1-3 seconds is incredible. Various teams most liked the automatic Anomaly/Error detection and alerting. The Coralogix onboarding and support team are very knowledgeable and helpful in resolving most of my technical queries/assistance.
What do you dislike about the product?
Liked everything so far. In future releases, I would love to see some more features for Customers and Coralogix benefits. Like, Wanted some of the High Category features in Medium Category as well. Many of my organization's internal teams demand that. Medium category logs are less useful for them for their various tasks. Also, if you can come up with a cost-effective On-Premises solution for Coralogix, which can be used for internal logs, you may get more customers. Otherwise, for various reasons, some organizations may implement other solutions inside their organizations, even though they find it costly and not feature-rich like Coralogix.
What problems is the product solving and how is that benefiting you?
A super-fast search and visualization infra for millions of logs, different types of parsing rules (especially masking and discarding unwanted strings), multiple teams creation facility to ingest application/business unit level data and access controls, units monitoring and re-distribution facilities, visualization widgets and dashboard creation facility, good technical support, etc
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