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3CX Phone System

3CX | 3CX Phone System 20.0.1.731

Linux/Unix, Debian 12 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

5 AWS reviews

External reviews

457 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Siddharth S.

Best Way to connect

  • March 07, 2023
  • Review verified by G2

What do you like best about the product?
It is a friendly smartphone and you can use it anywhere with just the internet lot of options for alternate numbers which leads to getting a lot of connections
What do you dislike about the product?
cross connections sometimes and not reachable for certain countries and states and nothing much apart from this, I would love to suggest this to people to use 3cx
What problems is the product solving and how is that benefiting you?
As it gives the alternate number which is very easy to connect with the audience and has smooth calling without any disconnecting issue on 3cx would love to use it.


    Arathy C.

It made my business calls more easy and transparent

  • February 27, 2023
  • Review verified by G2

What do you like best about the product?
Im the daily user of 3cx . Its been more than 2 years im using it. Its the best app which is available in the industry to make business calls . Its an every day application for me . Its very easy use .
What do you dislike about the product?
sometimes due to some network issues there will be some glitches happening while using the app . It reduce the performance of the application . Thats the main concern
What problems is the product solving and how is that benefiting you?
Its a solutions for the complicated business calls. Its very easy to use and help us to connect with our customers very easily . It has recording option and make the discussions more transperant


    SUBIN S M.

The Next Phase of calling for all edutech platforms

  • February 25, 2023
  • Review verified by G2

What do you like best about the product?
3cx is a very useful platform to use, and making cold calls through is way easier due to the very user friendly dashboard. Tracking of calls and also be performed with recordings
What do you dislike about the product?
It sometimes crashes and is a bit buggy, but anyways they have good customer support who solves the issues soon, and they need to improve lightly on the signal lines
What problems is the product solving and how is that benefiting you?
3cx is very useful for tracking calls and also be performed with recordings of each call we made for better user performance and its easy accessible through any electronic devices


    sushmita s.

3cx

  • February 24, 2023
  • Review provided by G2

What do you like best about the product?
3cx is very user friendly which is easy to use and easier to manage because of web-based configuration interface.Easy call routing configuration and remote working capabilities.
What do you dislike about the product?
nothing everything is very good so far . It is very user friendly and is easy to use and is contact center functionality. nothing to dislike about 3cx . Thanks for this wonderful service
What problems is the product solving and how is that benefiting you?
Having a feature-heavy phone system such as 3CX enables your team to improve productivity, communication and collaborative working. Teams can also be monitored and efficiency of call answering, making the system suitable for contact centers.


    Kajal K.

A good dialer software easy to use

  • February 21, 2023
  • Review verified by G2

What do you like best about the product?
it improves productivity and time also. It is very fast and friendly to use, it is not gadget restricted, call quality is superb,
What do you dislike about the product?
there nothing to dislike about 3cx, its very good
What problems is the product solving and how is that benefiting you?
Connectivity is superb, its very fast and time-saving, accessible to any gadgets.


    Hrithika H.

3CX

  • February 21, 2023
  • Review verified by G2

What do you like best about the product?
The speed and ease of starting a call are fantastic. It just needs a click.
Also, it doesn't have much to write after the call as in the whole summary like in Ring dna, so it saves time and makes the work smooth.
What do you dislike about the product?
The update that we get whenever we receive a call is something that needs to be improved. It gets frustrating when we do not know who is calling, and talking to the cx about further discussion gets tough.
What problems is the product solving and how is that benefiting you?
It is time-saving as we have to click, and the call starts, and the amount that we used to spend on writing twice, once on ring DNA and the other on salesforce, about the call summary, is saved now, which makes it easier to complete our call duration faster and better now.


    Harsh S.

A good dialer with flexible methods of dialling and great connectivity

  • February 21, 2023
  • Review verified by G2

What do you like best about the product?
The best thing about 3cx is that there are multiple use cases for it. Also, methods of dialing are quite vast with hard phones and softphones as well as app and phone dialing
What do you dislike about the product?
The frequent dials we have to do to connect. Also, call drops are quite a lot with voice breakages. This can be improved with better clarity and by avoiding the issue.
What problems is the product solving and how is that benefiting you?
The problems of connectivity are solved by avoiding the sharing of personal numbers is there also it helps change and spam/ also it helps keeps record of every conversation and keep it managed


    Ayash A.

review for 3cx

  • February 17, 2023
  • Review verified by G2

What do you like best about the product?
it is flexible and has lots of features where we can easily get call recordings, voicemails, SMS. It functions in a more efficient manner.
What do you dislike about the product?
customer support replies slow and has delay when we raise query
What problems is the product solving and how is that benefiting you?
It helps to save time and energy. Help us to pass and see disposition on the call. We can easily get the recording, voicemails,numbers from 3CX


    Bharat K.

3cx Review

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
This is user-friendly. Experience is just like how I use Mobile. I have the option to make conference calls and transfer calls. I can dial any part of the globe. There is no restriction.
What do you dislike about the product?
This is the tool I have been using for a long time, and I have not faced any issues. This has been the tool that I have been using for sales jobs for a few years now.
What problems is the product solving and how is that benefiting you?
This is user-friendly. Experience is just like how I use Mobile. I have the option to make conference calls and transfer calls. I can dial any part of the globe. There is no restriction.


    Richa Y.

RingDna 's Review

  • February 16, 2023
  • Review verified by G2

What do you like best about the product?
It is easy to use, number from Salesforce directly get transferred to 3CX just on one click . The number do not need multiple extension now immediately numbers can be dialed.
What do you dislike about the product?
There is no ring or tone when the number gets disconnected or goes to voicemail. If the number is not reachable it says tariff plan not updated or number needs recharge.
What problems is the product solving and how is that benefiting you?
Calling is easy and licences come cheap. We do not need multiple extension to call now or country code to put and dial a particular number. Our sales outut has shown a rise.