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External reviews

985 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Insurance

overall ratign

  • May 31, 2024
  • Review verified by G2

What do you like best about the product?
Feature rich
very user friendly
Heavy compute capabilities like EC
Embedding
Deploymention options like self-hosted and managed service
What do you dislike about the product?
Sisense Support turnaround time
Intergration of third party plugins for additional charting
What problems is the product solving and how is that benefiting you?
It helps to deliver metrics dashboard to customers
It perfor heavy compute with elastic cube pulls the data from underlying mongoDB and transform the data into format required for analytics
It provides embeded dashboard links for intergration with our platform
Role/User managemet


    Internet

A good product but with better services model

  • May 29, 2024
  • Review provided by G2

What do you like best about the product?
The SDK and API access make it a BI tool that can be used as an integrated solution.
What do you dislike about the product?
The performance and the EC and customer service support is really bad.
What problems is the product solving and how is that benefiting you?
The BI solution as an embedded solution.


    Gabriel G.

Flexible and full of features

  • May 23, 2024
  • Review verified by G2

What do you like best about the product?
The different options for embedding and the Explanation, Trends and Forecast features.
What do you dislike about the product?
The support was slow, but it has been improving lately.
What problems is the product solving and how is that benefiting you?
It makes data accessible for non-tech users. It is easy to create dashboards and use the ones my company already have.
It also works great with embedding. They have several options and now with Compose SDK we have much more flexibility and the possibility to code everything on our front end.


    Brad M.

Embedded Sisense

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
The API. It really lets you automate otherwise manual tasks. We leverage their API to keep our app in sync with theirs.
What do you dislike about the product?
Customer support but that improved recently.
What problems is the product solving and how is that benefiting you?
It allows users to build out rather complex insightful dashboards.


    Marketing and Advertising

Do not buy Sisense

  • May 07, 2024
  • Review provided by G2

What do you like best about the product?
We never got the tool implemented due to a lack of support from their team.
What do you dislike about the product?
Terrible customer service. Their CSM forgot about us and never helped us get implemented. Then we were negatively impacted from a data breach.
What problems is the product solving and how is that benefiting you?
Didn't solve anything. Never got the tool implemented and we decided to cancel.


    Kapil G.

A data analyst with Healthcare data experience of HCPs and Patients.

  • April 24, 2024
  • Review provided by G2

What do you like best about the product?
Sisence is leading health analytics platform and provide various important features which can be useful to track a patient journey on board. Since , AI is used to find trend in the sectors , so Its always provide us better insights to predict.
What do you dislike about the product?
Nothing dislikes as Such, but they should Improve their UI.Also, they should decrease license pricing for existing user of every new licenses.
What problems is the product solving and how is that benefiting you?
It is benefiting my team to predict a patient behaviour so that we can create Ml model to predict conversion percentages to our drug.


    Krati L.

It was great using Sisense.

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Implementation
Ease of Integration
What do you dislike about the product?
Customer Support was little on nerve at first, but later it worked..
What problems is the product solving and how is that benefiting you?
gather, analyze, and visualize data.


    Shashi V.

the best Analytic reporting tool

  • April 12, 2024
  • Review provided by G2

What do you like best about the product?
The reporting and the data integrations from the sources
What do you dislike about the product?
Nothing specific to dislike but one observe dash board graphics
What problems is the product solving and how is that benefiting you?
The data integration and reporting


    Manufacturing

Which is worse? The product or support? Sisense: A Race to the Bottom

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
I like Sisense's modeling layer, the elasticube. It provies different options than what can be done in the database.
What do you dislike about the product?
We're constantly having to redo our dashboards and data models as each Sisense version upgrade breaks and/or slows down the product. How do you move forward or grow when today you have to fix what was working yesterday? We've had periods where Sisense is down for days, weeks, and months.
Every single person that sold us on this product and got us up and running have left Sisense. Their replacements and their replacements have all left. By the time someone has been with Sisense long enough to be useful, they leave.
What problems is the product solving and how is that benefiting you?
Our initial use case for Sisense was the blending of our data. Everything was silo'd before Sisense and we were able to create a Sisense elasticube that blends all of our FACTS and DIMS. Of course now support will tell you not to do that. The blended model that has always worked is now too much for Sisense. They also allowed for unlimited viewer licenses. Now they don't.


    Dean J.

Exceptional data visualization tool & dashboard

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Sisense is up there when it comes to data visualization. One is able to create complex data visuals as one wishes.
What do you dislike about the product?
Its the best data analysis tool and there are no features I feel could be improved at this time.
What problems is the product solving and how is that benefiting you?
Sisense gives me the tools to process data, extract relevant information from it, and create whatever reports I need for the business.