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Before installing DataDome, our website, francemarches.com, was vulnerable and facing attacks
What do you like best about the product?
What I like the best is that not only the solution is easy to set-up on our servers and protects our website francemarches.com against attacks, but it is also compliant with the new GDPR regulation which came into effect in May 2018.
What do you dislike about the product?
Setting up the module on our servers required to find the right balance within the different level of protection. Indeed, before customizing the module according to our own Custom Rules some trusted partners were filtered with a Captcha when some bots weren’t. The sensitivity of the tool is very high but demonstrates its ability to detect new threats. However it need fine tuning.
What problems is the product solving and how is that benefiting you?
We were facing unexplained traffic pikes which were slowing down francemarches.com and sometimes made it completely unavailable. Since we have activated the solution, the francemarches.com performances were automatically restored. As of today illegitimate traffic bot has dropped to 16%.
Companies which were scraping our content are also now completely blocked or have become a partner with a paying access.
Companies which were scraping our content are also now completely blocked or have become a partner with a paying access.
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Effective analytics and bot mitigation
What do you like best about the product?
DataDome is eay to use: setting it up on our servers was quick and simple and the use of dashboard is very intuitive, allowing us to manage our bot traffic in real time.
What do you dislike about the product?
I understand it is coming very soon in the roadmap but I wish we could have alerts in real time when endpoints are under attack or a traffic peak is observed by the articial intelligence.
What problems is the product solving and how is that benefiting you?
Not only do we benefit from a clear overview of the bot traffic, but we are also able to know when and by who our content is being accessed. In terms of benefit, we have been able to reduce our server load, we have a better understanding of our audience and most importantly access to our data is more secure (in compliancy with GDPR).
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