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All-in-one bot protection
What do you like best about the product?
DataDome is an all-in-one bot protection solution that seamlessly integrates with our production workloads, offering protection against scraping misuse, service overload, fake account creation and more. DataDome allows for customisation of response be it Captcha, rate limiting, allow or block lists.
In our opinion DataDomes best aspect is that it is maintenance free from our side leaving us more time to focus on our product.
In our opinion DataDomes best aspect is that it is maintenance free from our side leaving us more time to focus on our product.
What do you dislike about the product?
Despite its strengths, there are areas where DataDome might fall short. False positives sometimes show up and being AI driven the reasoning can sometimes elude us.
What problems is the product solving and how is that benefiting you?
As mentioned DataDome solves a number of problems for us related to bot protection which would otherwise impact us such as scraping misuse, service overload, fake account creation and the likes.
DataDome also provides other products / solutions which we might use in the future like fraud protection.
DataDome also provides other products / solutions which we might use in the future like fraud protection.
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Best Bot Protection Out There - And I've Tried All The Big Ones
What do you like best about the product?
DataDome was easy to set up and allowed way more options to do so than the competition. I love all the customization options to suit my very complex needs. Additionally, they are open to creating new features just to make my life easier. They have some very smart people working there. The support is good and very responsive. We are now into our third year with them.
Overall, it's the best Bot Protection/DDoS tool on the market.
Overall, it's the best Bot Protection/DDoS tool on the market.
What do you dislike about the product?
I would like a bit more support-less visibility into the reasoning behind why certain requests were blocked, but I can always get that from contacting support.
What problems is the product solving and how is that benefiting you?
DataDome is helping us with DDoS and scraping - which were our two biggest concerns when searching for a solution.
Business impact of Credential Stuffing
What do you like best about the product?
I am impressed with their sales, service, and support. Their support team is superior to most companies that I have ever leveraged. As an example, during a recent impact to credential stuffing and fake registrations, DataDome was able to create a custom model to prevent the bot traffic within 1 business day. Additionally, we have found the DataDome CAPTCHA expience is superior for our clients in comparison to other CAPTCHA services.
What do you dislike about the product?
With most vendors and service providers I can find a dislike, but with DataDome I am unable to find anything I don't dislike.
What problems is the product solving and how is that benefiting you?
DataDome is protecting our applications from common bot attacks, such as Credential Stuffing, Fake Account Creation, Web Scraping, and Scraping. The benefits of using DataDome have been seen immediatly and our market leads have been impressed with the implementation and support.
The best solution to protect your website
What do you like best about the product?
DataDome has been a valuable addition to our security infrastructure, providing us with comprehensive protection against malicious bots and ensuring the integrity of our online presence.
Its advanced AI-powered technology has effectively blocked millions of bot requests, safeguarding our website from attacks, reducing server load, and enhancing the user experience and give us the capability to follow our experience tracking, without the noise of bots trafic.
DataDome seamlessly integrates with our existing AWS infrastructure, requiring few effort to set up and manage.
The intuitive user interface makes it easy to configure and customize the solution to meet our specific needs, especially to manage Good Bot from partners.
Its advanced AI-powered technology has effectively blocked millions of bot requests, safeguarding our website from attacks, reducing server load, and enhancing the user experience and give us the capability to follow our experience tracking, without the noise of bots trafic.
DataDome seamlessly integrates with our existing AWS infrastructure, requiring few effort to set up and manage.
The intuitive user interface makes it easy to configure and customize the solution to meet our specific needs, especially to manage Good Bot from partners.
What do you dislike about the product?
The DataDome interface is a bit overwhelming, and it can be challenging to locate specific information for analysis. Additionally, the 30-day log limitation is inconvenient, as it hinders the ability to conduct long-term investigations
What problems is the product solving and how is that benefiting you?
Datadome addresses several critical challenges for our organization:
- Content scraping prevention: DataDome effectively blocks bots that aim to scrape our website's content, safeguarding our data and maintaining control over our digital assets.
- Enhanced security: DataDome's comprehensive bot detection and mitigation capabilities protect our website from vulnerabilities exploitation and unauthorized access attempts, significantly reducing our security risks.
- Accurate user analytics: By filtering out bot traffic, DataDome ensures that our website analytics accurately reflect genuine user behavior, enabling us to make informed decisions based on real user engagement.
- Cost optimization: DataDome's ability to minimize bandwidth consumption by blocking bot traffic translates into reduced server load and lower platform costs.
- Content scraping prevention: DataDome effectively blocks bots that aim to scrape our website's content, safeguarding our data and maintaining control over our digital assets.
- Enhanced security: DataDome's comprehensive bot detection and mitigation capabilities protect our website from vulnerabilities exploitation and unauthorized access attempts, significantly reducing our security risks.
- Accurate user analytics: By filtering out bot traffic, DataDome ensures that our website analytics accurately reflect genuine user behavior, enabling us to make informed decisions based on real user engagement.
- Cost optimization: DataDome's ability to minimize bandwidth consumption by blocking bot traffic translates into reduced server load and lower platform costs.
Amazing solution, equally amazing customer support!
What do you like best about the product?
DataDome was very easy to set up. The integration was straightforward using provided libraries (Java, iRules in our case), with continuous support from their teams for configuration. Swift responses were consistently available through email, chat, and support tickets. It’s an amazing solution, with equally amazing customer support! Additionally, the platform's observability and alert system proves valuable in understanding traffic and taking prompt actions against attacks.
What do you dislike about the product?
No dislikes to report at this time, even considering our consistent use of DataDome for over a year.
What problems is the product solving and how is that benefiting you?
As a high-traffic company, we faced challenges with in-house solutions for bot management. Constant bot evolution led to ongoing adjustments in our solutions, and not being able to quickly adapt to bot changes implied large costs as result of overdimensioned infrastructure and skewed key business metrics. DataDome's detection outperformed our in-house solutions, with significantly lower false positives upon activating protection.
Smart antibot with high degree of customization
What do you like best about the product?
Seamless antibot solution with interesting cutomization capabilities
Effective dashboard
SOC service included
Professional services of technical account manager
Feedback on false-positive
Grey / White bot management
In-house captcha technology allowing RGPD compliance
Effective dashboard
SOC service included
Professional services of technical account manager
Feedback on false-positive
Grey / White bot management
In-house captcha technology allowing RGPD compliance
What do you dislike about the product?
Mobile integration may be difficult
Lack of supervision and intelligent notifications
Review on false-negative
Princing policy taking malicious traffic into account, with ratchet effect on licence
Lack of supervision and intelligent notifications
Review on false-negative
Princing policy taking malicious traffic into account, with ratchet effect on licence
What problems is the product solving and how is that benefiting you?
Datadome enable us to handle sophisticated threats with a limited effort
The right tool with great customer service
What do you like best about the product?
DataDome came for us at a critical time for us where we were struggling keeping bots and scrapers at bay. Our servers were struggling and our reporting was filled with fake page users. DataDome has solved this problem for us with little-to-no impact to our real users. Keep the real users in, kick the bad bots out!
They also have a great relationship with us. They meet with us when it fits with our schedule and every meeting we either find new ways to improve our integration or new insights of what's happening on our sites.
They also have a great relationship with us. They meet with us when it fits with our schedule and every meeting we either find new ways to improve our integration or new insights of what's happening on our sites.
What do you dislike about the product?
It's impossible to not have a small impact on the performance of your pages. Since DataDome needs to interpret every request it takes a small amount of additional time to check all those requests. That being said it's much faster than anything we have tried building in house.
What problems is the product solving and how is that benefiting you?
Bots were nearly impossible to track ourselves. IP blocking or user agent sniffing just doesn't cut it.
Effective, best-in-class bot & online fraud protection
What do you like best about the product?
DataDome was very easy to install and configure; it was up and running in no time. We are also a big fan of the detailed traffic insights the DataDome dashboard provides, and the ability to control what traffic is flowing. And the support team is outstanding, always ready to help when needed.
What do you dislike about the product?
Nothing!
Nothing to add at this point...
Nothing to add at this point...
What problems is the product solving and how is that benefiting you?
Prior to implementing DataDome, our site was dealing with scraping and other bot attacks. Those are a thing of the past, which means we have freed up our time and workload, so we can focus on growing our business.
Good service and product overall!
What do you like best about the product?
The product is quite user-friendly and easy to set up from a technical standpoint. Overall, it has no or minimal impact on latency and performance. We have been satisfied with Datadome's effectiveness in fighting bad actors. The account managers provide excellent follow-up and generally be responsive to our requirements. The collaboration is good, and we were able to established a shared understanding of mutual needs and will to continually improve.
What do you dislike about the product?
The dashboard is quite detailed, and navigating it may require time and expertise. Sometimes, it can be challenging to obtain accurate figures, especially when it comes to key metrics.
I regret not having a feedback loop from Datadome to share more about the facets of their evaluation so that we could benefit from these infos sometime afterward.
I regret not having a feedback loop from Datadome to share more about the facets of their evaluation so that we could benefit from these infos sometime afterward.
What problems is the product solving and how is that benefiting you?
Datadome mainly helps us detect "automation" and "suspicious behavior" on our platform. It benefits us by preserving our security against diverse attacks against the company to increase our success in a digital environment.
Hassle free bot detection & management
What do you like best about the product?
DataDome integrated easily into our existing cloud infrastructure to protect us against bot attacks and price scrapers. With a few clicks and a bit of configuration, we were up and running.
Support from the team at DataDome has been second to none, with a fast response and helpful team able to resolve any issues quickly.
The team are constantly monitoring and adjusting their rules to adapt to changing traffic trends and new attack vectors.
Support from the team at DataDome has been second to none, with a fast response and helpful team able to resolve any issues quickly.
The team are constantly monitoring and adjusting their rules to adapt to changing traffic trends and new attack vectors.
What do you dislike about the product?
Noting to report after running DataDome for years.
What problems is the product solving and how is that benefiting you?
DataDome is protecting us from bot attacks, which otherwise could increase our infrastructure costs and reduce performance for legitimate customers.
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