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83 reviews
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    Consulting

Simplified Serverless Observability

  • September 07, 2023
  • Review provided by G2

What do you like best about the product?
Simplified AWS Serverless Debugging: Lumigo provides an incredibly user-friendly interface for debugging AWS serverless applications. The visual representation of traces and logs makes it easy to pinpoint issues quickly. This feature has been a game-changer in improving our debugging efficiency.

End-to-End Observability: Lumigo offers comprehensive observability, allowing us to trace requests from start to finish. The ability to track down performance bottlenecks and troubleshoot issues efficiently has significantly reduced our Mean Time to Resolution (MTTR).

Automatic Error Detection: Lumigo's automatic error detection has saved us countless hours of manual error tracking. It identifies issues in real-time, enabling us to address them proactively before they impact our users.

Serverless Cost Optimization: Lumigo's cost optimization features have been instrumental in controlling our AWS costs. The platform provides insights into resource usage, helping us identify and eliminate wasteful spending.

Integrations and Alerts: Lumigo seamlessly integrates with other AWS services and third-party tools. Customizable alerts and notifications keep us informed of critical events and ensure that we stay on top of issues.

Responsive Support: The Lumigo support team has been responsive and helpful. They are quick to address any questions or concerns, making us feel well-supported as users.
What do you dislike about the product?
Offline Debugging: While Lumigo excels in real-time debugging, providing the ability to analyze logs and traces for past executions (offline debugging) would be a valuable addition.

Learning Curve: Although Lumigo is user-friendly, there is still a learning curve, especially for teams new to serverless observability tools. Additional educational resources or onboarding support could be beneficial.
What problems is the product solving and how is that benefiting you?
Reduce the time and effort required for debugging and issue resolution.
Gain better insights into application performance and user experiences.
Save on AWS costs through optimized resource usage.
Simplify monitoring and alerting across our serverless stack.
Enjoy peace of mind with responsive customer support.


    Nimrod P.

Great tool for Serverless observability

  • September 06, 2023
  • Review verified by G2

What do you like best about the product?
Super easy installtation, amazing monitoting and visibility.
What do you dislike about the product?
Nothing much, its the best tools for serverless monitoring today.
What problems is the product solving and how is that benefiting you?
We have hunders of Lambdas running on AWS and Lumigo makes it easy and effortlessly manage it.


    Caleb L.

Lighting the way to debugger friendly serverless programming

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
It makes my development process much easier and much more efficient. I am able to see exactly what is happening behind the scenes and can resolve issues quicker. Live Tail and Service Request Flow Map are my two favourite features, with the Alerting coming in a close third. The Issues tab is super handy to come back to to deal with issues I am not currently busy with.
What do you dislike about the product?
There is nothing I dislike about Lumigo. There are a few areas I think could be improved. I think the dashboard view could do with some love. It feels like the widgets are a bit generic and were the bare minimum to enable a dashboard view. I would really enjoy being able to customise those widgets more. Different types of graphs, multiple lambdas in one graph, more grid options to resize the widgets, etc. I spent ALOT of time working with Dynatrace and I was spoiled for choice there with the dashboard customisability, so that is what I long for with Lumigo.

I definitely enjoy the technical review sessions, however I was slightly dissapointed with the most recent one since we went over all the functionality I am already using. It felt like the presenter was expecting to present to someone who hasn't used Lumigo much.
What problems is the product solving and how is that benefiting you?
Debugging while developing the system and then monitoring and alerting of production systems. It helps me pinpoint issues quicker and makes me a more efficient developer.


    Mathieu L.

Serverless observability made easy with Lumigo

  • September 06, 2023
  • Review verified by G2

What do you like best about the product?
It is quick and easy to implement and without needing any code refactoring.

The integrations are good and help us getting alerts on various channels which reduced our mean time to detect compared to our previous solution.

Its tracing capabilities showing exactly what happens in a request, down to each SDK calls, help us in our daily support tasks. This also enables our developers working on new applications or features to quickly pinpoint errors and performance issues.

The "Issues" dashboard is very usefull as it sorts errors by types and last occurence, allowing our support teams to quickly triage errors in a mass of logs.
What do you dislike about the product?
Its container support is not (yet) up to par compared to its serverless.
What problems is the product solving and how is that benefiting you?
Running a serverless first microservices platform, knowing what where and when an issue is occuring can be tricky, especially when a request spans over multiple sytems.

Using Lumigo helped us reduce our mean time to detect and also pinpoint the errors happening in production.

It also helps monitoring the performance of our solutions and optimize them.


    Jay F.

Platform Features User Request Summary

  • July 16, 2023
  • Review provided by G2

What do you like best about the product?
The platform is incredibly simple to use, and I appreciate how well it logs mistakes and keeps track of events. impressive are the performance and speed measures and the transactional view helps me comprehend my applications functionality.
What do you dislike about the product?
I have observed that the platform moves slowly. The alert snoozing feature can also be too much when its combined with Slack because it constantly fills the channel with alerts this thing can be change or improved.
What problems is the product solving and how is that benefiting you?
Having access to the platforms additional analytics and insights has also save me endless hours of searching through CloudWatch logs. Lumigo has all things considered greatly increased the effectiveness and efficiency of my serverless monitoring and debugging workflow.


    Ravuri K.

"Application with Intelligent Observability"

  • June 01, 2023
  • Review verified by G2

What do you like best about the product?
Lumigo is user friendly interface. It is easy for users to understand and navigate the data.
The debugging process helps in saving time and helps in solving the issues.
What do you dislike about the product?
I would say that improved documentation and other resources could help the users to speed up more quickly. I would also say that better pricing plans could be beneficial for users.
What problems is the product solving and how is that benefiting you?
Lumigo makes my debugging quick and the pricing is much more reasonable when compared to the other market services. It's easy to access and can be handled easily.


    Lorenzo H.

Simplify Serverless App Administration and Stats Overview

  • March 21, 2022
  • Review verified by G2

What do you like best about the product?
Lumigo simplifies and merges all logs to be quickly reviewed in one platform. It really is a great tool to get a quick glance at how all your serverless processes are going.
What do you dislike about the product?
System Map (UI) distribution will be reseted each time you enter. It would be great to be able to save the distributions
What problems is the product solving and how is that benefiting you?
Getting an overview of all the serverless processes, analyzing and debugging failed calls.


    Dhaval C.

Serverless monitoring using lumigo

  • December 17, 2021
  • Review verified by G2

What do you like best about the product?
The details around each event, event tracing, error logs, and secret masking, the latency of services, most failing function list, filters on invoked function list.
What do you dislike about the product?
Alert snoozing when you have slack integration will flood the channel if there are let's say continuous failures of the functions.
What problems is the product solving and how is that benefiting you?
We are monitoring our serverless stack using lumigo. It's on AWS lambda and we are getting insights into how our lambdas are performing and error tracking and resolutions.
Recommendations to others considering the product:
It's the complete solution for a serverless stack providing all the major information you need to diagnose failures, monitor invocations, and track issues.


    Eran K.

Very responsive and cooperative

  • August 23, 2021
  • Review verified by G2

What do you like best about the product?
Extremely professional and knowledgeable in the serverless field
Provided prompt responses and solutions for the challenges our use cases brought up
The tool itself provides excellent visibility that we really missed for our serverless nfrastructure
What do you dislike about the product?
The tool is on its first steps, and some of the essential capabilities are still missing in progress
What problems is the product solving and how is that benefiting you?
mostly real visibility on some key metrics and KPI's related to our serverless components
Lumingo also provide a visible, comprehensive, and accessible view of our serverless performance and issues


    Automotive

Head of Biz Dev and Strategic Partnerships

  • August 11, 2021
  • Review provided by G2

What do you like best about the product?
Ease of Deployment
Ease of Integration using Standard APIs and Tools
Ability to Understand Needs
Timeliness of Vendor Response
What do you dislike about the product?
Not supporting containers yet but will be soon
What problems is the product solving and how is that benefiting you?
Shorten Meantime to repair (MTTR)- find the root cause of an issue across many services in a few minutes
Prevent downtime: Identify issues for serverless and microservices environments before they cause downtime
Reduce Latency: Find what’s slowing down your application with Lumigo’s latency breakdown timeline -