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Reviews from AWS Marketplace

13 AWS reviews

External reviews

464 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Robert V.

New relic has helped us automatically track errors before our customers find them!

  • March 28, 2017
  • Review verified by G2

What do you like best about the product?
Automatic reports of the health of our websites telling us if there are any errors. It's great to receive emails with these updates which we forward into our project management tool for them to be assigned to look into.
What do you dislike about the product?
I haven't found anything in particular so far that I dislike. The application suites our use-case pretty well.
What problems is the product solving and how is that benefiting you?
We have around 5 servers involved in our development/production workflow that need monitoring. New relic provides automatic monitoring of these servers and sends us emails anytime anything is wrong. This is great because it catches things before our customers see issues.


    Andrew L.

Great alert manager and performance monitor

  • March 28, 2017
  • Review provided by G2

What do you like best about the product?
Ability to dig down into long-running requests
What do you dislike about the product?
Slightly tricky to figure out a good dashboard
What problems is the product solving and how is that benefiting you?
Be able to monitor errors and long-running requests, and graph them for ease of ingestion.


    Information Technology and Services

Great all in one solution with good team support

  • March 16, 2017
  • Review verified by G2

What do you like best about the product?
- Centralized threshold based monitoring for majority of data sources
- Deep easy to use integration with common application frameworks like Django
- Good responsive support team
- NewRelic Insight is pretty useful for getting more detailed analysis
What do you dislike about the product?
- performance lags sometimes
- ALL alerts must be threshold based, sometimes, we want to get alerted on ANY incidence of a particular type
- gets costly once you scale up
What problems is the product solving and how is that benefiting you?
Saas application server monitoring, we integrated very easily through Heroku and have pretty good SSO support for the entire team.
Recommendations to others considering the product:
Definitely try them out at the free tier and then decide whether to upgrade.


    Anvisha P.

Gets the job somewhat done.

  • March 15, 2017
  • Review provided by G2

What do you like best about the product?
Easily available through Heroku, has the basic stuff working out of the box.
What do you dislike about the product?
Does not have good monitoring for Websockets, we switched to Librato.
Metrics are opaque.
What problems is the product solving and how is that benefiting you?
As we're building realtime software, we need a performance monitoring system.


    Information Technology and Services

Pretty cool monitoring tool

  • February 23, 2017
  • Review verified by G2

What do you like best about the product?
Weekly emails,
process monitoring,
database monitoring
What do you dislike about the product?
licensing cost is a little high. Prediction, trends, etc can be improved. A little easy UI will help a lot.
What problems is the product solving and how is that benefiting you?
We use it to monitor our critical virtual machines. It helps reduce downtime and tackle problems such as space consumption, much in advance.


    Computer & Network Security

New relic review

  • February 02, 2017
  • Review provided by G2

What do you like best about the product?
Good dashboard for server side performance issues and tracking
What do you dislike about the product?
Web page rendering is slow, sometimes false positive and expensive
What problems is the product solving and how is that benefiting you?
Allows us to see performance of every component on one chart


    Anuraag S.

Wow level of information

  • January 30, 2017
  • Review provided by G2

What do you like best about the product?
For web application analysis the level of information available is insane. It goes into details like application load time api calls, time taken, errors happening, user interactions with the page....the whole works!
What do you dislike about the product?
The ui gets a bit getting used to. Its almost like a developer tool bar for a web engineer. But once you understand your way around, it is like a big timeline of what user does on the application
What problems is the product solving and how is that benefiting you?
Performance of our web application in mobile devices. Especially the load time was a concern for us - the application was having a significant time lapse from the time user tried to accesss the application and when he heard the music play.
Recommendations to others considering the product:
For tracking the performance of web applications - it does not get better than this.


    Health, Wellness and Fitness

One of the best testing platforms that I've used

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
Good interface, they keep it simple. Also, the email notifications are perfect, they come in right when we need them most.
What do you dislike about the product?
I actually wish that they would offer more features (not something I would say about most tech companies that don't do any ONE thing well), but only considering the price we pay. But nevertheless, it is still worth it.
What problems is the product solving and how is that benefiting you?
We run a website where patients can find and connect to doctors in Latin America.


    Wayne Y.

Superb monitoring tool

  • January 25, 2017
  • Review provided by G2

What do you like best about the product?
I 've been using newrelic for more than 8 years, it was always very reliable and giving me detailed analytics data
What do you dislike about the product?
Its produce line is growing more and more, i personally think maybe it is time for them to split their products and re-build their UX
What problems is the product solving and how is that benefiting you?
Issue analytics
Recommendations to others considering the product:
best in the industry


    Biotechnology

New Relic great for server monitoring

  • January 17, 2017
  • Review verified by G2

What do you like best about the product?
New Relic is a fire-and-forget solution where we set it up once to monitor and report on certain servers, and now it just works and continues to monitor for us and alert when there are issues. Frankly, once we set up the email monitoring, we haven't had to log into the service itself in months- it just continues to work and let us know any time there's an issue.
What do you dislike about the product?
There are few frustrations or other things I particularly dislike about the software- honestly, it has issues so infrequently we barely have to think about it.
What problems is the product solving and how is that benefiting you?
We operate a number of servers at remote sites that are difficult for us to monitor directly, as they are behind the firewalls of the customers. New Relic allows us to maintain visibility to these machines and maintain confidence that they are continuing to operate as expected.
Recommendations to others considering the product:
Very useful if you require monitoring the state of servers distributed over a wide geographic area