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External reviews

305 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Manufacturing

We were not looking for a new tool but your team sold us during the POV

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month
What do you dislike about the product?
Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization
What problems is the product solving and how is that benefiting you?
Ingest. We were always struggling with licensing issues


    Stuart S.

Indexed logs make searching easy

  • November 28, 2023
  • Review verified by G2

What do you like best about the product?
Sending our logs to infreuqnet access tiers cut out our costs significantly which is no mean feat when you're i.porting every log for hundreds of microservices.
What do you dislike about the product?
Nothing, it's a great tool that does everything we need it to.
What problems is the product solving and how is that benefiting you?
Sumlogic helps us gather disparate logs from dozens upon dozens of cloud watch log groups in multiple regions and accounts and intelligently helps us allocate logs into the tiers they belong.


    poonam h.

Real-Time Log Management tool

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
sumo logic has alot of upsides. some of them are mentioned below
1. Real time insights : The platform's capability to monitor and analyze log data in real time can help organizations quickly identify and address issues.
2. Ease of use : Sumo Logic is user interface intuitive and user-friendly. This can be crucial, especially for teams that may not have extensive experience with log management and analytics platforms.
3. Scalability : It's ability to handle large volumes of data and scale with the needs of the organization is often seen as a strong point. This makes it suitable for both small startups and large enterprises.
4.Analytics : analytics and visualization features help organizations to gain insights from their log data, identify the trends and patterns
What do you dislike about the product?
Cost: One common criticism is that Sumo Logic can be relatively expensive, especially for organizations with large volumes of data.

Complexity: Sumo Logic's interface intuitive, but certain advanced features or configurations can be complex to set up and use effectively. This could potentially result in a steeper learning curve for some users.

Limited Historical Data Access: due to higher price, few organizations might have limitations in accessing historical log data.
What problems is the product solving and how is that benefiting you?
Here are some of the problems Sumo Logic helps solve and the corresponding benefits:

1. Complex Log Management:
Problem: As our organization generate vast amounts of log data from various sources, making it challenging to consolidate, manage, and make sense of this data effectively.
Solution & Benefits: Sumo Logic centralizes log data, offering a unified platform to collect, store, and manage logs from different sources. This simplifies log management, making it easier to troubleshoot issues, analyze trends, and gain insights from the data.

2. Real-Time Monitoring:
Problem: Traditional log analysis processes might involve delayed response times to events, leading to missed opportunities for rapid issue detection and resolution.
Solution & Benefits: Sumo Logic provides real-time monitoring capabilities, allowing organizations to detect and respond to issues as they occur. This reduces downtime, enhances application performance, and improves overall operational efficiency.


    Nitin P.

Efficient security monitoring, logging and analytics platform.

  • June 21, 2023
  • Review verified by G2

What do you like best about the product?
The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team.
What do you dislike about the product?
I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future.
What problems is the product solving and how is that benefiting you?
1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle.

2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.


    Nisarg S.

SumoLogic - Harnessing the Power of Log Data for Intelligent Insights

  • June 14, 2023
  • Review verified by G2

What do you like best about the product?
Sumo Logic excels in collecting, aggregating, and managing log data from various sources, simplifying infrastructure monitoring and analysis. Its powerful search and analytics capabilities enable quick insights through complex queries and data filtering. Real-time monitoring and alerting features ensure proactive anomaly detection and prompt action. The cloud-native architecture of Sumo Logic offers scalability and flexibility to adapt to evolving log data volumes and business requirements.
What do you dislike about the product?
Sumo Logic has several strengths, but there are areas for improvement. Some users find the learning curve associated with the advanced features challenging due to the richness and flexibility of the toolset. The pricing structure might also be a concern for smaller organizations or those with budget constraints, requiring careful evaluation to ensure alignment with specific requirements and budget considerations.
What problems is the product solving and how is that benefiting you?
Sumo Logic solves log management and analysis challenges by providing a centralized platform for collecting, aggregating, and analyzing log data. It offers actionable insights through powerful search, analytics, and visualization capabilities. Real-time monitoring and alerting features enable proactive issue detection. The cloud-native architecture ensures scalability and flexibility. Sumo Logic automates log management tasks, improving operational efficiency for organizations. Overall, it helps organizations optimize system performance, troubleshoot issues, enhance monitoring, and achieve scalability.


    Poorna Srinivasa Rao T.

Poorna's SUMOLOGIC Review

  • April 29, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic helps the security teams in a cloud-native environment and analyses and parses the machine log data. It ensures application reliability and security against the ever-rising threats in today's cyber security domain.
What do you dislike about the product?
One thing to dislike about Sumo Logic is its license pricing. And also, for heavy data sets, this tool has a data limitation. Also sometimes excludes the tags required to add to the metrics.
What problems is the product solving and how is that benefiting you?
In the current Cyber security environment, Sumo Logic is a beautiful tool to work on the cloud-native Log monitoring part and SIEM environment. It helps to analyze the machine data and work on the security alerts triggered by the defined Use Cases.


    Computer Software

Sumologic logging tool review

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Easy to use for logging and alerting use cases
What do you dislike about the product?
Licensing and pricing
Documentation & Support can be bit better
What problems is the product solving and how is that benefiting you?
aggregating logs in to one place - tracing, spanning


    Michael N.

Easy to collect logs, but can get pricey fast.

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
Getting most machines set up logging with sumo was super easy. I really liked the fact that you could limit ingestion using regex before it even counted towards your limit. So I was able to specify specific logs amongst a group of unfiltered logs that I'd be able to not count towards my storage limits.
What do you dislike about the product?
The pricing scaled pretty atrociously for me. I ended up suddenly going over my limits and getting bills that were unexpected. And I found the prices rose very quickly from an enticing low cost entry level.
What problems is the product solving and how is that benefiting you?
Cyber security requirements, log monitoring.


    Hospital & Health Care

Great Visualization and Customization

  • April 19, 2023
  • Review verified by G2

What do you like best about the product?
The customization on the dashboards and the visualization of the data are very easy to understand.
What do you dislike about the product?
The process of getting all the data requires lots of product knowledge. Thankfully we work with a SOC that specializes in this software so they were able to visualize our data needs.
What problems is the product solving and how is that benefiting you?
SumoLogic ingests and visualizes data about our environment for my team to review. The SOC also uses this dashboard to report any potential incidents or suspicious activity.


    Chirag M.

Great monitoring tool but too costly

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Sumo Logic is the monitoring dashboards and the easy integrations, the tool provides. It helped my team to get quicker alerts on application downtime and security issues.
What do you dislike about the product?
The only thing I dislike about Sumo Logic is the pricing. It costs us a huge bill for providing these services. There are more tools available that are cheaper but yeah they are not accurate enough for big scale systems.
What problems is the product solving and how is that benefiting you?
Sumo Logic is helping our teams to react quickly and resolve any security, or downtime issues. There are a number of times that we were able to pre-identify an issue and resolve it faster than actually getting bad feedback from the customers.