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I love it
What do you like best about the product?
no need to put 50 snippets in the code
the product team has the hand
the product team has the hand
What do you dislike about the product?
features that are gated for enterprise users
I want to use protocols and personaes
I want to use protocols and personaes
What problems is the product solving and how is that benefiting you?
product team has been able to experiment with many of new tools without bugging engineering
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I no longer have to wait to try new scripts on our app
What do you like best about the product?
It took me a little bit to realize the full power of Segment but after I did I fell in love. I always felt a little guilty asking a developer to add a snippet of code so that I could test out a cool new tool that I thought could help our business. When I asked them to install segment I thought I was just asking for another script that I would evaluate and eventually remove. That was the last time I ever sent a script.
I love being able to simply implement different tracking tools in our web app, testing our products and choosing the ones that will help us achieve our business goals all without ever having to send a snippet of code to a developer.
I love being able to simply implement different tracking tools in our web app, testing our products and choosing the ones that will help us achieve our business goals all without ever having to send a snippet of code to a developer.
What do you dislike about the product?
Setting up tracking by logins was a little tricky and the documentation did not help too much.
Additionally setting it up for Staging, Development and Production branches is not too easy and we still do not have it set up properly.
Additionally setting it up for Staging, Development and Production branches is not too easy and we still do not have it set up properly.
What problems is the product solving and how is that benefiting you?
We are able to evaluate how people use the app, where they get stuck how often they are using it, what pages/ features are being used and how often.
Recommendations to others considering the product:
Great product. It's free to give it a try so what is stopping you?
Segment - great tracking and analytics tool
What do you like best about the product?
The Segment dashboard has the nice debugger that is a web-based tool, very helpful in my case. Simple API that is documented pretty well, at least there are no issues to work with Segment from Drupal 8 application.
What do you dislike about the product?
Actually, there are no cons to write about. Probably would be great to have a tool to copy tracking data between sources.
What problems is the product solving and how is that benefiting you?
Basically, I'm a developer and I worked on Segment integration for the Drupal 8 site that we are developing for the client. They use Segment data to make some analytics investigations. We use many destinations like Vero, Google Analytics, BigQuery, Amplitude, and other.
Recommendations to others considering the product:
Pretty simple analytics tool to integrate with, pretty clear API that well documented, has an ability to communicate via JS or other high-level languages, including PHP. Very useful web-based debugger, nice design. I recommend choosing this product.
Great Service
What do you like best about the product?
Only have to code once and then you can toggle on/off integrations. It's awesome! Nearly ever major product is incorporated into it so it very helpful. They also have some really great debugging tools for figuring out what events are firing and what aren't.
What do you dislike about the product?
It's can be pricey for B2C sites or high traffic sites since they look at visitors. A high number of unidentified visitors can add up in terms of price. Also, New features always seam to be costly add-ons instead of included in core product.
What problems is the product solving and how is that benefiting you?
It is very useful if you are using multiple services and don't want to constantly update site code. From a developer perspective and data consistency perspective, it's an amazing tool!
Recommendations to others considering the product:
Look at the number of site visitors because that dramatically affects pricing. Also, look at the number of integrations you want to setup. Before implementing highly suggest a data plan and event naming convention.
Awesome
What do you like best about the product?
How fast are the technical responses and how complete is the product documentation.
What do you dislike about the product?
The billing module is not the best. We would like to pay via credit card but wire transfers are ok too.
What problems is the product solving and how is that benefiting you?
Customer Analytics, Business Intelligence, Product Metrics.
Recommendations to others considering the product:
Use segment to build every analytics around the house. The Redshift Warehouse is a must!
Need technical knowledge for sure
What do you like best about the product?
Segment has a clear value proposition to translate events across the third party tools connected in the marketing stack. It saves a LOT of time.
What do you dislike about the product?
For some reasons we still spent a lot of time getting to know it and we're still struggling with a couple of apps.
What problems is the product solving and how is that benefiting you?
Connecting marketing stack tools together.
Recommendations to others considering the product:
Segment is actually a must if you're running more sophisticated SaaS business. It's going to save you a lot of time but you have to make it right at the start.
Very crucial
What do you like best about the product?
it connects all my internal, 3rd party and analytics tools together and sync them
What do you dislike about the product?
limitations on some destinations like the number of web-hooks you can connect to single source
What problems is the product solving and how is that benefiting you?
biggest problem is syncing all of my departments tools to have a synced view of our customers
Amazing product, not priced right small startups
What do you like best about the product?
I really the technology segment has. Everything works really well, and has many tools for troubleshooting which are missing in this domain.
What do you dislike about the product?
The pricing. The jump from free to paid is very big, and as a small startup we don't feel comfortable doing it at all.
What problems is the product solving and how is that benefiting you?
We wanted to simplify our dev efforts on everything analytics.
Recommendations to others considering the product:
Segment is great if you're a relatively larger companies. and also more suitable for web apps I find (rather than mobile apps)
Segment is an amazing source of informations
What do you like best about the product?
Tracking all the mouse movement to optimise the customer journey or purchase pass has an amazing impact on conversion rate
What do you dislike about the product?
Need to refresh screen ofter and sometime difficult during meeting
What problems is the product solving and how is that benefiting you?
Tacking in real time what is happening live. Killer in sales pitch
Recommendations to others considering the product:
Look at it and use it
Abstraction
What do you like best about the product?
All third party integration can be done easily by the abstraction provided by segment
What do you dislike about the product?
No way for backlog tracking and debug on the data that we push to segment
What problems is the product solving and how is that benefiting you?
A true abstraction with so many third party software providers
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