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External reviews

9,987 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Dwight J.

Very easy to use and reliable

  • January 09, 2018
  • Review verified by G2

What do you like best about the product?
I love how easy to use it is across multiple platforms. It's always ready to use.
What do you dislike about the product?
Fees for over 1 TB; I realize they need to charge a fee, but this is the only downside to this product/service.
What problems is the product solving and how is that benefiting you?
iPhone, Mac, PC
Recommendations to others considering the product:
Highly recommend it


    Sonya A.

Great practice management tool

  • January 05, 2018
  • Review verified by G2

What do you like best about the product?
I like that it syncs with all of my devices and a large amount of memory. It makes practice management more efficient.
What do you dislike about the product?
I wish I could edit documents directly while in dropbox and not have to download them first. The cost has gone up.
What problems is the product solving and how is that benefiting you?
Easy access to files and records. Helps with record keeping.
Recommendations to others considering the product:
Try the free trial. Also refer other people.


    Lydia S.

What's Not To Like About Dropbox?

  • December 14, 2017
  • Review verified by G2

What do you like best about the product?
Dropbox is everywhere I need it. They keep updating, adding smart features, and improving user experience.
What do you dislike about the product?
Call me naive, but I honestly haven't found anything to dislike about Dropbox.
What problems is the product solving and how is that benefiting you?
If I need to save anything for any project, venture, personal or business, it goes into a DropBox folder. Forget running out of storage on your hard drive or an external drive. It's peace of mind in the cloud.
Recommendations to others considering the product:
Admittedly, I have not used Box or any other cloud-based storage app, but then again, I haven't needed to move away from Dropbox.


    Tatiyana B.

Wonderful for storage and collaboration

  • December 13, 2017
  • Review provided by G2

What do you like best about the product?
I love that I can save documents, retrieve them from anywhere, and share them with my team. The amount of storage we have and the ability to easily share documents make Docusign a gamechanger for us. I also like that I have the option to save the documents on my computer as well as in the cloud.
What do you dislike about the product?
There aren't really any things I dislike. I used to not like that you couldn't scroll through photos, but that has been fixed! Occasionally we run into issues with syncing, but that hasn't been happening as often. It would be great if they could have something identify documents that haven't been used recently and suggest cleaning them up or moving them to an archived file.
What problems is the product solving and how is that benefiting you?
Dropbox is a great solution for accessing documents from anywhere. Sometimes my remote log in doesn't work and I can't get to important documents when I need them. WIth dropbox, that is no longer the case!
Recommendations to others considering the product:
This is a great way to share documents and photos with clients, co-workers, and potential clients.


    Sara E.

Dropbox is the ultimate easy backup solution

  • November 30, 2017
  • Review verified by G2

What do you like best about the product?
It is easy to use, I can sync between my mobile and PC and it backs up all my important documents effortlessly.
What do you dislike about the product?
There is a space limit on the free version
What problems is the product solving and how is that benefiting you?
As a writer, I save all my work directly into Dropbox and thus I don't have to worry about backing up my documents. I can also access it from anywhere
Recommendations to others considering the product:
Recommend Dropbox to others and you will get more free space


    Marketing and Advertising

Great for storage!

  • November 01, 2017
  • Review verified by G2

What do you like best about the product?
Use this for personal and business and it keeps everything nice and organized. I like the way I can sync to my desktop so that I don't have to use my computer storage but can still access files super easily.
What do you dislike about the product?
A little expensive, but otherwise there isn't too much I don't like.
What problems is the product solving and how is that benefiting you?
Sharing files with my contractors and other coworkers, having storage for large design files.
Recommendations to others considering the product:
Great tool for content management and file sharing


    Non-Profit Organization Management

Seamless Multi-system file storage

  • October 03, 2017
  • Review verified by G2

What do you like best about the product?
The ability to access my files on every device I use.
What do you dislike about the product?
It does not always play well with Webroot.
What problems is the product solving and how is that benefiting you?
Your files are always accessible.


    Colin R.

Dropbox use with Adobe Lightroom shared catalogues

  • September 26, 2017
  • Review verified by G2

What do you like best about the product?
Dropbox is easy to use, clients love it and we can share photo and video files easily amongst our team.
What do you dislike about the product?
It can be a bit confusiing, using the folders on your drive, syncing to the cloud and making it cloud optional. After a bit of work it gets easier. Knowing it is always able to restore your assets is comforting
What problems is the product solving and how is that benefiting you?
We use Dropbox to synchronize our lighrroom catalogues and assets between us and clients to make sure all is up today. Effectively, we use only one catagoue, and making a small metadata change by one user almost immediately synchronizes it with all other catalogues.
Recommendations to others considering the product:
For our needs, it was better than google drive, as the syncing of lightroom catalogues were seamless in dropbox, but always threw errors in Google


    Education Management

Convenient, but not perfect

  • August 01, 2017
  • Review verified by G2

What do you like best about the product?
The convenience of reaching files from anywhere. I like that files can be stored locally on a personal computer, in addition to just being "in the cloud."
What do you dislike about the product?
When I use the website to download and open a file at work, changes on the file aren't automatically updated to the file online unless you save it and upload it. I understand that it's part of the trade-off with using files that are opened on the computer itself and not online. It also limits collaboration. I also know that's the point of Dropbox Paper, but I've never used that because my workplace uses Google Drive.
What problems is the product solving and how is that benefiting you?
As a teacher, I do a lot of work on my home computer that I then need to easily access from computers around the school. Dropbox allows me to do that, whether it's with Word documents, Powerpoints, or other files.


    Chuck B.

Been using dropbox for years and love it

  • July 31, 2017
  • Review verified by G2

What do you like best about the product?
I have been using it for many years and started with a free account and earned more storage and now I pay for storage and it is a great deal. So easy to use and have all of my data in one place. I also like to share folder with other people. Great for files and pictures. Large files are easy to transfer to other people. Plus if you delete a file you can get it restored. I like that I can use it on my phone, tablet and laptop. Works easily among cross platforms
What do you dislike about the product?
That is uses storage on my laptop even though it is also stored in the cloud. Every so often I have to selectively sync files so they are not on my laptop but I have them in the cloud.
What problems is the product solving and how is that benefiting you?
I am able to share my folders with other people and transfer large files easily.
Recommendations to others considering the product:
Make sure you know how to sync your files. This will help you save storage space on your local computer.