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External reviews

443 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lyle S.

Making integration/automation fun!

  • April 02, 2024
  • Review provided by G2

What do you like best about the product?
Coming from a Boomi background I have found that developing integrations is much faster and easier. Workato is particularly good at leveraging source and target system metadata to working with systems so much less painful - almost fun! Also the support we have received really is an example of Workato be not a vendor but a real partner. For example, if when developing there is knowledgable real human support less than 10 minutes away in live chat, real support, not AI.
What do you dislike about the product?
If record tranformations cannot be done in a bulk operation processing indivdual records at a time can consume many tasks.
What problems is the product solving and how is that benefiting you?
Workato has been particularly helpful in rapidly help us integrate between our ERP/SIS and Salesforce. Specifically it helps overcome the challenges to develop better and deliver more quickly.


    Akash P.

A good experience till now

  • April 01, 2024
  • Review verified by G2

What do you like best about the product?
The support through chat which is provided.
What do you dislike about the product?
The bugs which comes up when using it in connections,recipe'es,etc
What problems is the product solving and how is that benefiting you?
Workato is helping to automate many processes and makes the job easier for us


    Accounting

Workato admin

  • April 01, 2024
  • Review provided by G2

What do you like best about the product?
user friendly , flexibility , almost everything is possible with Workato
What do you dislike about the product?
error messages not always understandable
What problems is the product solving and how is that benefiting you?
eyasy way to bring data to Salesforce (we replaced old integration tool with Workato)


    Computer Software

Excellent integarations

  • March 28, 2024
  • Review verified by G2

What do you like best about the product?
Connectivity to multiple third party apps
What do you dislike about the product?
Some connectors being unresponsive at times.
What problems is the product solving and how is that benefiting you?
Integration to multiple applications


    Gaurav G.

Customer Support

  • March 22, 2024
  • Review verified by G2

What do you like best about the product?
Workato is a good tool with extraordinary chat support.
What do you dislike about the product?
Sometimes we are stuck with new things and Workato does not have many examples.
What problems is the product solving and how is that benefiting you?
It is a great tool with NO code LOW code mechanism.


    Hospital & Health Care

Robust, highly configurable iPaaS

  • March 20, 2024
  • Review verified by G2

What do you like best about the product?
The ability to not only have access to so many native integrations, but also the ability to design simple and common connectors, and also the ability to get into the actual code and build from the ground up when you might have complex connection or transformation criteria.
What do you dislike about the product?
The pricing model and the way you (used) to get charged for the product through recipe count vs other platforms. But hopefully that is changing soon from what I've heard!
What problems is the product solving and how is that benefiting you?
Operational efficiency flows and information parity, as well as generalized automation flows that help serve internal audiences on varied internal communication platforms.


    Marketing and Advertising

A brilliant iPaaS solution!

  • March 13, 2024
  • Review verified by G2

What do you like best about the product?
As a Digital Marketing Executive, Workato was my perfect automation platform. With an intuitive and interactive learning platform that encourages you to learn recipes on the go, learning Workato didn't take too much time. The drag-and-drop functionality was quite welcoming too.

With easy early implementation and multiple pre-built connectors that were super useful and easy to integrate for some of my requirements, it quickly became a platform I wanted to use more often. One of the best parts about using Workato is that their customer support team is always ready to help when needed.
What do you dislike about the product?
I was initially taken aback by all of the features and capabilities that Workato presented. Still, all of that quickly subsided once I started learning the platform and understanding it better.
What problems is the product solving and how is that benefiting you?
Workato addresses the challenge of automating time-consuming tasks across various applications and automating them. From a marketing standpoint, a lot of tasks span across applications, but Workato helps seamlessly integrate and automate them all to free up my time so I can focus on more important ones.


    Integration D.

Quick Automation

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
Building the Automation is quick.
Its easy to use.
What do you dislike about the product?
The logs should be breif.
There should be debug option.
There should be some playground where we can use the Workato formula.
There should be some multi thread processing option for processing the large data inside of for loop.
What problems is the product solving and how is that benefiting you?
Its helping to creating automation and making connection quickly.


    Banking

Me as a workato user from a developer standpoint,who comes from springboot background

  • March 12, 2024
  • Review verified by G2

What do you like best about the product?
it is a low-code integration platform, As I don't have to take tension syntax or functional errors or jar file import errors when compared to any coding language.
it is faster compared to the coding, in the development phase. and the testing phase is very easy and as short as just clicking a button.
They have HTTP connections, custom SDK connectors, and coding editors..... which makes it easy to customization.
new upgrades are going on, which add new useful features added up.

Even from the client's point of view product development phase is counted in hours. So it is budget-friendly, and less manpower.

they have very good customer support system, which guides you through the implementation or platform-related....etc
Overall, Integration with Workato has been relatively very much straightforward. The platform gives a user-friendly experience, making it easy to seamlessly connect different applications and processes.

this is making my life easier related to integration.Personally, I've noticed variations in my usage frequency, which may depend on the project or tasks at hand. Workato proves to be a valuable tool in certain scenarios

so it is a win, win situation for both the client and the user.

yeah because of all these reasons the user count is a lot nowadays, as the clients are more.
What do you dislike about the product?
As a day-to-day user, these are my reviews

Workato is continually evolving with the addition of new features, but like any tool, it has its limitations. Specifically, I've noticed constraints when dealing with a large number of files being processed or uploaded,and etc.
I think workato gonna will address it. Sometime in the future. But yeah currently it is managable.
What problems is the product solving and how is that benefiting you?
Integrating is just like mapping fields.
it helps in connecting the cloud platform and an application.


    Computer Software

Simple and powerful

  • March 11, 2024
  • Review verified by G2

What do you like best about the product?
It is rather easy to make a recipe do an especific task and automate.
What do you dislike about the product?
Error mesages are not as useful as i would like, as they normally require more testing that they need because of this lack of detail.
What problems is the product solving and how is that benefiting you?
Conectivity between apps and the solution that workato gives really helps manage time better