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External reviews

443 reviews
from G2

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    Information Technology and Services

Work Smarter, Not Harder: Workato is the superhero

  • March 11, 2024
  • Review verified by G2

What do you like best about the product?
Workato is less taking time as well as it is very flexible to use. It solves complex tasks of integration very easily and the workato customer support are so helpful to resolve problems.
What do you dislike about the product?
Workato can't handle large data storage and also for some cases there is limitation to use tool.
What problems is the product solving and how is that benefiting you?
Workato solves very complex data and also due to real-time it implements very fast this is big advantage for developers.


    Rupesh M.

Workato Unveiled: A Comprehensive Review of iPaaS Excellence

  • March 11, 2024
  • Review verified by G2

What do you like best about the product?
Workato's user-friendly interface makes it easy to design and implement complex workflows .The platform offers an extensive library of pre-built connectors, simplifying integration with a wide range of applications and services.
What do you dislike about the product?
For beginners, the platform may feel overwhelming due to its extensive capabilities, and a simpler onboarding process could be beneficial.Some users may find the pricing structure of Workato complex, and there might be a desire for more transparent and straightforward pricing plans.
What problems is the product solving and how is that benefiting you?
Workato addresses the challenge of manual data entry and redundant tasks by offering a solution through workflow automation. By seamlessly integrating various applications, Workato eliminates errors and enhances operational efficiency. The platform's automation capabilities enable teams to prioritize strategic initiatives, ultimately streamlining processes and improving overall productivity.


    Vinay K.

Easy to use and adaptable to various business use cases.

  • March 11, 2024
  • Review verified by G2

What do you like best about the product?
Workato is remarkably user-friendly and comprehensible even for non-technical individuals. Additionally, we've successfully implemented it for bulk use cases with assistance.
What do you dislike about the product?
There is still room for improvement in handling large payloads of data efficiently.
What problems is the product solving and how is that benefiting you?
We have successfully implemented Workato in a use case where we are syncing user data from SAP Concur to the Netsuite employee database.


    Srivatsa G.

Wonderful application for Integration

  • March 11, 2024
  • Review verified by G2

What do you like best about the product?
I like the low-code no-code approach the workato has, by the its very easy to integrate and also the flexibility of creating custom connectors. Also the wide library of OOB connectors.The Customer support team is fabulous.
What do you dislike about the product?
The cons i would say is the challenges wtih very large data,I am sure workato has the strength to optimize it.
What problems is the product solving and how is that benefiting you?
It solves challenges related to Automation and integration,its great for real-time data sync and most helpful in task optimization


    Information Technology and Services

Workato is a great low/no code automation tool

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use, wide range of connectors, no need to worry about infrastructure behind it.
What do you dislike about the product?
There has been issues on consistency of connectors. Some times the problem wasn't obvious or can't be replicated. Such bugs make it very frustrating to debug. The UI also gives a feeling of performance degradation when starting and stopping recipes.
What problems is the product solving and how is that benefiting you?
Workato helps us move data in and out of our systems.


    Sunil Kumar S.

Easy and Effective recipe building functionality with least coding

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
Easy connection creation and variety of connectors available
What do you dislike about the product?
The Cost model, doesnt work for everyone. Unlike other integration tools who's billing is based on the Platform against to what workato is for tasks. Which is not in control of the developers and usage. You should really reconsider the cost models.
What problems is the product solving and how is that benefiting you?
Mostly internal integrations for the PX team.


    Akber A.

Payload Output field were missing

  • March 03, 2024
  • Review verified by G2

What do you like best about the product?
This is a great product, mostly you can drag and drop the field and within a couple of minutes your integration is ready, the recipe logic is also simple to complex. I am a newbie but before moving to this product I did all required certifications and understood the application.

Customer support is once available to entertain you immediately and help you solve the issue. my issue was solved by Juliana very good supports Tech
What do you dislike about the product?
As I came from a Dell Boomi Background, if I compare from there, then might be not found a lot of things, like cache objects, and how to load the data beforehand to avoid double API calls.
What problems is the product solving and how is that benefiting you?
As mentioned most integration goes straightforward forward and you see solving your problem by connecting the support online really helpful.


    Human Resources

Great platform to automate tasks

  • March 01, 2024
  • Review verified by G2

What do you like best about the product?
Workato supports an extensive range of apps and allows for complex logic within the workflows, providing flexibility and customization. It's also often praised for its intuitive and user-friendly interface, which makes creating and managing workflows easier.

Workato's support is the best, staffs are kind and answer the queries efficiently.

Another point to note is Workato's robust error handling and troubleshooting features. These are designed to help users easily identify and resolve issues in their workflows, reducing downtime and ensuring smoother operations.
What do you dislike about the product?
If workato provides some more API's exposed it would be greater help.
for ex: API for dependency graph.
What problems is the product solving and how is that benefiting you?
workato solves most of my recurring activities and scheduling activities.
Even the team with no knowledge of coding can build complex applications.With its user-friendly interface and no/low code approach, Workato allows business users to create and manage workflows, reducing the dependency on IT teams.


    Hayden H.

Workato is a game changer for businesses.

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
Automation, time saving, cost effective.
What do you dislike about the product?
There are no current downsides in my view
What problems is the product solving and how is that benefiting you?
We use workato to automate moving files across third party platforms for jobs which used to be completed out of hours by engineers


    Russ M.

Great platform, helpful and engaging team

  • February 27, 2024
  • Review verified by G2

What do you like best about the product?
The platform is intuitve to use, well supported by quality learning resources, documentation and customer support team. The ability to generate business value through simple and easy integrations in a short space of time means you can start to deliver a return on your investment very quickly.
The implementation of the platform was straightforward, and being supported by best practices allowed us to develop a robust approach to governance and processes.
Now that we are up and running and have delivered our first few recipes to production, the apetite for use is already growing quickly. The ongoing value to the business, if we continue to manage it in the right way, will far outweigh the costs.
What do you dislike about the product?
Task consumption can be eaten up quickly if you are not strict with standards and practices. Not really a dislike, more highlighting the need to have a team who oversee the use of the platform and apply boundaries to work within.
What problems is the product solving and how is that benefiting you?
Disconnected systems that did not talk to each other
inefficient manual process that needlessly consumed staff time